Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Thao

Merced,CA

Summary

Versatile and results-oriented professional with a strong background in warehouse operations and customer service, notably at United States Cold Storage. Excelled in inventory management and order processing, leveraging technical skills in Microsoft Office and bilingual abilities in English and Hmong. Demonstrated leadership by training new employees, enhancing team efficiency, and maintaining high safety standards.

Overview

10
10
years of professional experience

Work History

Wharehouse Associate

United States Cold Storage
Turlock, CA
04.2020 - Current
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Labeled containers correctly for product identification purposes.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Maintained accurate inventory records through manual and computerized systems.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Trained new employees on proper operation of stand-up forklifts.
  • Conducted routine checkups on equipment after each shift to ensure its safe operation.

General Helper

Nci Building Systems
Atwater, CA
01.2018 - 01.2020
  • Assist the operator with stacking panels
  • Operate ridge cap machine
  • Put wood on cart and trailer for loads
  • Operate overhead crane
  • Help assist the front end load and change coil
  • Assist the operator/coworker maintenance the machine/mills
  • Help assist and prep for cycle count and inventory
  • Maintain work area cleanliness before end of shift

General Helper/Sanitation

Joesph Gallo Farm
Atwater, CA
04.2017 - 12.2017
  • Start as production worker
  • Make sure the cheese are nicely packed in bags
  • . Helpr stack boxes in order
  • Assist the operator with help when on breaks and lunches
  • Wear proper PPE when going back
  • Check water temperature and water cleanness
  • Follow the safety procedures when adding chemicals
  • Wash machine and maintain work area cleanliness
  • Always wear proper PPE when handling chemicals
  • LOTO when entering machine and cleaning inside

Overnight Stocker and Receiver

Target
Merced, CA
11.2014 - 03.2017
  • Follow food safety guidelines when stocking and handling food items
  • Unload, move, palletize, and stock cartons within speed and accuracy requirements
  • Ensure perishable items are received and stored following foods take and freshness guidelines
  • Pulled items from the backroom accurately while preventing product damage to control expenses
  • Prepared guest orders or shipment using the correct materials to deliver a quality guest
    experience; ship from store locations
  • Climb and descend ladders carrying merchandise with care; placed and arranged merchandise on
    all shelves and racks on selling floor
  • Pick items for guest orders to meet level of service guidelines within timely manner; ensure great
    guest experience assisting guest service stock
  • Accurately handled cash register operations and cash transactions
  • Assisted guests with questions and guidance to locate merchandise
  • Gently placed and arranged all merchandise into guests bags and carts
  • Cleaned and mopped areas in store to prevent falls and slips for guests
  • Scanned and handled all merchandise with care at register; assisted with guests carry outs
  • Pushed, pulled, and attended all carts to provide better guest service experiences for guests

Education

High School Diploma -

Merced High School
Merced, CA
06-2014

Skills

  • Customer-Conflict Resolution, Strong customer service skills; mathematical and mechanical skills
  • Ability to handle multiple projects simultaneously
  • Fluent Bi-Lingual & Bi-Literate: English & Hmong
  • Technical knowledge: Microsoft Office; Outlook, Excel, Access, PowerPoint
  • Highly organized, detailed analytical thinker with strong communication skill
  • Knowledge of retail merchandising and stock room organizations
  • Inventory counting
  • Labeling and boxing
  • Lifting and sorting
  • Order picking and processing

Timeline

Wharehouse Associate

United States Cold Storage
04.2020 - Current

General Helper

Nci Building Systems
01.2018 - 01.2020

General Helper/Sanitation

Joesph Gallo Farm
04.2017 - 12.2017

Overnight Stocker and Receiver

Target
11.2014 - 03.2017

High School Diploma -

Merced High School

Similar Profiles

CREATE PROFILE
Billy Thao