Summary
Overview
Work History
Education
Skills
Timeline
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Billy Thompson

Port Orange ,FL

Summary

Versatile Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

9
9
years of professional experience

Work History

Field Service Technician

Cogent/Velocity
05.2020 - Current
  • Ability to deliver diesel pumps to customers and show them how to start and run them
  • Clear understanding of how to use power tools
  • Clear understanding of proper PPE to be wearing when using power tools
  • Knows how to secure trailer loads (straps and chain/binders)
  • Can Load and unload trucks in Yard with shop forklift.
  • Has completed Xylems Pumps 101 Training
  • Has completed confined space and LOTO training
  • Fusion certification completed
  • Capable of completing Electrofusion
  • Has the ability to diagnose and troubleshoot diesel pump ends and submersible pumps from a system and hydraulics perspective
  • Has proven the ability to install 4, 6, 8 & 12” pump jobs.
  • Has the ability to troubleshoot basic pump controls both submersible and diesel.
  • Has the ability for basic VFD troubleshooting.
  • Has the ability to perform a job walk and fully layout and plan projects
  • Knows when to bring in Project/Operations/Sales Managers when issues arise on projects.

Shift Lead

Weir Minerals/Lewis Pumps
09.2015 - 05.2020
  • Trained assemblers and provided them with adequate knowledge about the process.
  • Supervised workers and coordinated their daily work schedule.
  • Assigned and oversaw daily production schedules to employees.
  • Planned employee rules and shift timings.
  • Maintained necessary level of communication between shifts.
  • Manages team performance by training, mentoring, disciplining and motivating employees.
  • Worked directly with QA personnel to identify and correct defects.
  • Filed all documents correctly and efficiently.
  • Reported machine and equipment malfunction.
  • Responsible for the selection and maintenance of equipment.
  • Fabricated large and small parts per drawing and assembled parts as required
  • Organized work to meet demanding production goals.
  • Configured any human and material resources needed.
  • Calibrated machines to keep them running at peak performance.
  • Kept work areas clean and neat.
  • Made sure that products were produced on time and are of good quality.
  • Maintained quality assurance and customer satisfaction.
  • Tested products or subassemblies for functionality or quality.
  • Performed preventative maintenance to maintain optimal productivity.
  • Responsible for achieving production requirements.
  • Ensured that all health and safety guidelines are followed.
  • Read and followed standard operating procedures.
  • Set up and verified the functionality of safety equipment.
  • Assisted machine operators with finished pieces.

Education

High School Diploma -

Gateway Christian School
St Louis, MO

Skills

  • Power Tool and Hand Tools
  • CDL Class B / Air Brakes
  • Hoist, Jib and Overhead Crane Certified
  • SkyTrack Certified
  • Skid Steer Certified
  • ForkLift Certified
  • Fusion Certified
  • All OSHA and MSHA Training Current
  • Dewatering Bypass Intallation

Timeline

Field Service Technician

Cogent/Velocity
05.2020 - Current

Shift Lead

Weir Minerals/Lewis Pumps
09.2015 - 05.2020

High School Diploma -

Gateway Christian School

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Billy Thompson