Summary
Work History
Education
Skills
Additional Information
Timeline
Volunteer
Billy Thompson

Billy Thompson

Production Supervisor
New Albany,MS

Summary

Dynamic Supervisor at Ashley's Furniture with a proven track record in operations management and staff development. Enhanced team productivity through strategic planning and effective communication, while fostering a positive work environment. Skilled in process improvement and conflict resolution, leading to increased employee satisfaction and reduced turnover.

Work History

Supervisor

Ashley's Furniture
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

Diploma - General Studies

Ingomar
New Albany, MS
05.1984

Skills

Staff management

Additional Information

I worked for Ashley Furniture for almost 25 years. I started in cushion fill doing production. I moved up to a coordinator for about 6 months. I was then promoted to a lead position where I was just below the supervisor and shared his responsibilities. Then I went from a lead to a trainer. During this time when I wasn’t training new employees I would take it upon myself to learn different jobs. By 2009 when I wasn’t training promoted to supervisor I was certified and could run every machine in the poly mill. In 2010 I won the Ashley Silver Award for my dedication to the company for my hard work but most important how I had brought cushion fill from around a 55% average tò 95% in six months. My main objective was to always make my employees successful.

Timeline

Supervisor

Ashley's Furniture

Diploma - General Studies

Ingomar
Billy ThompsonProduction Supervisor