Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Billy Waldroup

Bryson City,NC

Summary

Dynamic law enforcement professional with extensive experience in Law Enforcement, skilled in criminal investigation and de-escalation techniques. Proven track record of enhancing public safety through effective community policing and emergency response. Recognized for integrity and leadership, fostering strong relationships with community members while ensuring compliance with legal standards.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Knowledgeable of assisting patients using with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Deputy Sheriff

Jackson County Sheriff's Office
12.2022 - 08.2025
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
  • Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
  • Enhanced team morale and cohesion through effective leadership and communication, leading to improved department performance.
  • Administered first aid and emergency assistance at accident scenes, saving lives and stabilizing victims until medical teams arrived.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.

Certified Nurse Assistant

Smokey Mountain Urgent Care
2013 - 2023
  • Improved patient satisfaction by providing compassionate and attentive care.
  • Administered medications safely and accurately, ensuring proper treatment for each patient.
  • Monitored vital signs regularly, promptly reporting any abnormalities or changes to nursing staff.
  • Participated in regular interdisciplinary meetings to discuss individual patient care plans, offering suggestions for improvement based on clinical observations.
  • Proactively identified and addressed potential safety hazards in the patient care environment, reducing the risk of accidents or injuries.
  • Collaborated with nursing staff on wound care management, facilitating rapid healing and minimizing discomfort for patients.
  • Served as a mentor for new CNAs during their orientation period, sharing valuable insights from personal experience while fostering teamwork within the unit.
  • Maintained detailed patient records to facilitate accurate documentation and timely communication among healthcare professionals.
  • Developed strong rapport with patients and their families through empathetic listening and clear communication skills.
  • Assisted nursing staff with daily tasks, increasing efficiency and maintaining high-quality care.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Increased patient satisfaction by answering inquiries with empathy and professionalism.

Deputy Sheriff

Swain County Sheriff's Office
2014 - 2022
    • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
    • Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
    • Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
    • Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
    • Enhanced public trust by providing professional and compassionate assistance during emergencies.
    • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
    • Improved community safety by conducting routine patrols and responding to emergency calls promptly.
    • Conducted thorough investigations that led to the successful prosecution of numerous offenders.
    • Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
    • Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
    • Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
    • Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
    • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
    • Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
    • Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
    • Negotiated peaceful resolutions during conflict situations, minimizing need for force and reducing community tensions.

Education

High School Diploma -

Swain County High School
Bryson City, NC
06-1989

Associate of Applied Science - Forest Management

Haywood Community College
Clyde, NC
05-1992

Bachelor of Science - Forest Management

Western Carolina University
Cullowhee, NC

Skills

  • De-escalation techniques
  • Integrity and ethics
  • Incident response
  • Emergency response
  • Criminal investigation
  • Crime investigation
  • Traffic enforcement
  • Public safety
  • Court proceedings
  • Courtroom testimony
  • Relationship building and management
  • Community policing
  • Civil processes
  • Prisoner transport
  • Crime prevention
  • Courthouse security
  • First aid and CPR
  • Evidence collection
  • Courtroom supervision
  • Courthouse safety
  • Evidence identification
  • Firearms proficiency
  • Civil and criminal laws
  • Public event security
  • Critical thinking
  • Report writing
  • Decision-making
  • Telephone etiquette
  • Front desk operations
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Patient registration
  • Microsoft office
  • HIPAA compliance
  • Insurance verification
  • Payment collection
  • Patient relations
  • Medical charting
  • Documentation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.
  • Familiar with eClinical Software.
  • Knowledge of information path pertaining to patient information and inter-office needs.

Certification

  • CFR - Certified First Responder
  • Basic Law Enforcement Certification License
  • Certified Nursing Aide Certification License

Timeline

Deputy Sheriff

Jackson County Sheriff's Office
12.2022 - 08.2025

Certified Nurse Assistant

Smokey Mountain Urgent Care
2013 - 2023

Deputy Sheriff

Swain County Sheriff's Office
2014 - 2022

High School Diploma -

Swain County High School

Associate of Applied Science - Forest Management

Haywood Community College

Bachelor of Science - Forest Management

Western Carolina University
Billy Waldroup