Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Billy Webb

Jackson,NJ

Summary

Results-oriented SharePoint Administrator with experience in creating and managing web systems. Skilled in SharePoint, Microsoft, JavaScript and other web technologies. Adept at evaluating performance, identifying areas for improvement, and providing solutions meeting requirements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Has over 10 years of SharePoint experience. A seasoned Sergeant First Class in Telecommunications Operations Chief offering 20 years of service in United States Army. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Always stood ready to take on challenging, growth-oriented position dedicated to the Special Operations Missions and to serve as the subject matter expert for all tactical communications.

Overview

22
22
years of professional experience
1
1
Certification

Work History

SharePoint Administrator

Creek Technologies
02.2023 - Current
  • Enhanced SharePoint functionality by implementing custom solutions and workflows.
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Created scripts and processes for data integration and maintenance.
  • Collaborated with technical and non-technical staff and contractors at various levels to complete projects.
  • Assisted with server and network support for special projects.
  • Solved design problems and implemented attractive design using creative methods.
  • Leveraged built-in and hand-crafted development techniques using native SharePoint technologies or designed and developed user-friendly end product for custom solutions.
  • Maintained existing applications and designed and delivered new applications.
  • Worked closely with clients to establish specifications and system designs.
  • Built, tested and deployed scalable, highly available and modular software products.
  • Developed training materials and conducted workshops, increasing end-user proficiency in SharePoint tools.
  • Migrated existing content to new SharePoint platforms seamlessly, minimizing disruptions to daily operations.
  • Adhered to set schedules to test databases for flaws and reduce downtime.

Substitute Teacher, K-12

ESS
03.2022 - 03.2023
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Helped students develop life-long learning skills and good study habits.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Developed rules and set goals to maintain order in classroom.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Worked with principal's office on disciplinary and safety issues.
  • Supervised lunchroom and bathroom activities.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Provided instruction for students in core subject areas.

Telecommunications Operations Chief

United States Army
01.2002 - 08.2021
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to the commander's vision, mission and purpose.
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet the commander's vision, mission, and purpose.
  • Eliminated downtime by accurately implementing SharePoint repository.
  • SharePoint Administrator / Developer
  • Oversaw development and implementation of improvements to support and network operations.
  • Trained support staff in SharePoint site implementation, updating and maintenance procedures.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
  • Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Maintained accurate documentation of messages transmitted and received.
  • Put together and configured antennas, power sources and other equipment to establish communications.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Operated sound-recording equipment to record signals and preserve broadcasts for purposes such as analysis by intelligence personnel.
  • Supervised communication functions for special operations and secret missions.
  • Installed secure, encrypted radio communication systems for transmission and receiving of classified messages.
  • Organized and supervised staff personnel in installation and utilization of radio equipment, satellite communications, networks and wire communications systems.
  • Utilized conventional and unconventional warfare methods in communications.
  • Endured highly stressful situations and worked in physically demanding settings, remaining calm and composed.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
  • Prepared and delivered investigative reports and briefings.
  • Directed collection, organization, and application of field intelligence and combat data to enhance troop safety and operational success; during five combat deployments.
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
  • Developed, updated and organized Share Point databases to handle customer and Unit Leadership data.
  • Conceptualized, planned and executed original designs for wide range of website properties.
  • Solved design problems and implemented attractive design using creative methods.
  • Provided functional and technical direction and planning through project brainstorming, design and completion.
  • Provided analytical support and technical advice during conceptualization, development, and implementation phases.
  • Collaborated with technical and non-technical staff and contractors at various levels to complete projects.
  • Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
  • Tested troubleshooting methods, devised innovative solutions and documented resolutions for inclusion in knowledge base for support team use.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
  • Designed and implemented dynamic content and web-server applications using best practices.

Education

Bachelor of Science - Psychology

University of Arizona
Tucson, AZ
05.2025

Associate of Arts - Liberal Arts And General Studies

University of Maryland Global Campus
Adelphi, Maryland
12.2018

Skills

  • Task Prioritization
  • Web Applications
  • Requirements Gathering and Analysis
  • Interface Design and Implementation
  • Permissions Management
  • Document Management
  • Database Administration
  • Data Audits
  • Service Quality
  • Microsoft Teams
  • Software Deployment
  • End-User Training

Accomplishments

  • Created an application that was further developed for both IOS and Android for Army wide distribution.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 35 staff members.

Certification

  • DOD Security Clearance (Active)
  • SharePoint Certification
  • Six Sigma Black Belt and Master Black Belt Certified
  • Sexual Assault and Sexual Harassment Prevention Representative (ASI:1B)
  • Mission Command Digital Master Gunner (ASI:5C)
  • Special Operations JumpMaster (ASI:5W)
  • Battle Staff NCO (ASI:2S)
  • Certified Army Instructor (SQI:8)
  • Special Operations Support Personnel (SQI:S)
  • Military Mountaineer (SQI:E)
  • Military Parachutist (SQI:P)
  • Drug Testing and Detection Prevention Leader

Timeline

SharePoint Administrator

Creek Technologies
02.2023 - Current

Substitute Teacher, K-12

ESS
03.2022 - 03.2023

Telecommunications Operations Chief

United States Army
01.2002 - 08.2021

Bachelor of Science - Psychology

University of Arizona

Associate of Arts - Liberal Arts And General Studies

University of Maryland Global Campus

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Billy Webb