Organized Sales Lead Manager well-trained to handle issues with poise. Offering over (five) years working for organizations in the [telecommunications and tech Sales]. An enthusiastic personality with skills in [fortune 500 sales] and great leadership qualities.
Sharp and smart professional given to developing successful salespeople through Hardwork] and building trust.A driver of business initiatives. Looking for a Sales Lead Manager position where poise and a commitment to excellence will be highly valued.
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Sales Lead Manager
spectrum
Columbia, TN
02.2022 - Current
Responded to questions from customers after presenting key details about company's products and services.
Worked jointly with team members to assist with closing of leads.
Taught tried and true selling techniques and promoted cross-selling of additional offerings to sales team of [Number] people.
Tracked monthly sales to generate reports for business development planning.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Executed and created strategic sales plans to expand customer base and extend global reach.
Performed sales consultations and educated clients on products and services.
Established new accounts and serviced existing accounts maintaining professional relationships.
Created and maintained sales environment to support business objectives.
Maintained professional network of potential clients and business opportunities.
Developed and implemented new sales strategies to update product lines.
Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Prepared sales production reports for senior management.
Analyzed business and sales targets using critical problem-solving skills.
Attended trade shows for in-person engagement and network building.
Researched and communicated competitive activity to influence marketing plans and sales tactics.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
Analyzed competitors' successes and failures, evaluating impact on market.
Prospected for new business using databases and other strategies to generate sales.
Manager
Burganking
Lawrenceburg, TN
02.2016 - Current
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions.
Assigned tasks to associates to fit skill levels and maximize team performance.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Entered time and attendance logs in preparation for payroll.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Conducted quality, timely performance feedback and performance appraisals.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Maintained adequate staffing to meet objectives within budget.
Minimized staff turnover through appropriate selection, orientation and training.
Created training modules and documentation to train staff.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Sort Manager
FedEx
Ethridge, TN
08.2010 - 12.2022
Operated and maintained vacuum sealers and pallet jacks.
Planned equipment, material and manpower requirements to execute job orders.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
Prepared inventory for shipment by attaching tags and labels.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Implemented on-the-job training activities to cross-train employees on various tasks.
Identified opportunities to reduce cost and improve productivity.
Consistently met company and department objectives within budget and time constraints.
Handled departmental scheduling to maintain proper staffing for shifts.
Created and enforced policies and procedures for entire logistics team.
Directed investigations to verify and resolve customer or shipper complaints.
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Implemented and planned warehouse safety and security programs and activities.
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Negotiated with carriers and warehouse operators for services and preferential rates.
Implemented bar coding system to identify location and quantities of requested items.
Established transportation cost standards and economical shipping practices.
Established or monitored specific supply chain-based performance measurement systems.
Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
Examined expenditures to develop plans and budgets for increasing profits or improving services.
Sales Associate
Frito Lay
Pulaski, TN
09.2019 - 05.2021
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Developed trusting relationships with customers by making personal connections.
Answered product questions with up-to-date knowledge of sales and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application or usage.
Received and displayed product shipments on store retail shelves upon delivery.
Used technology resources to assist customers in locating and selecting items.
Trained new team members in cash register operation, stock procedures and customer services.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Adhered to company initiatives and achieved established goals.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Increased purchase amounts by cross-selling with similar products.
Obtained signatures for financial documents and internal and external invoices.
Sales Associate
Farmers Home Furniture
Lawrenceburg, TN
07.2015 - 11.2018
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Answered product questions with up-to-date knowledge of sales and promotions.
Worked with fellow sales team members to achieve group targets.
Collected payments and provided accurate change.
Developed trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Assessed customer needs to provide assistance and information on product features.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application or usage.
Received and displayed product shipments on store retail shelves upon delivery.
Used technology resources to assist customers in locating and selecting items.
Trained new team members in cash register operation, stock procedures and customer services.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Adhered to company initiatives and achieved established goals.
Increased purchase amounts by cross-selling with similar products.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Obtained signatures for financial documents and internal and external invoices.
Education
Associate of Business Administration -
TTC of Applied Tech
Hohenwald, TN
05.2020
Associate of Science - Electrical, Electronics And Communications Engineering
University of Alabama At Huntsville
Huntsville, AL
03.2018
Skills
Sales Strategies
Sales Team Management
Internet Sales
Sales Team Oversight
Customer Follow-Up
Verbal and Written Communication
Lead Generation
Marketing Strategies
Cold Calling
KPI Analysis
Strategic Planning
Territory Sales Management
Market Research
KPI Tracking
Account Management
Business Planning
Revenue Forecasting
Strategic Account Development
Sales Reporting
Sales Tracking
Proposal Development
Sales Team Training
Profitability Optimization
Order Management
Staff Management
Performance Management
Sales Planning
Pipeline Management
National Account Management
Solution Selling
New Business Development
Market Intelligence
Financial Records Analysis
Territory Management
Sales Process Engineering
Sales Territory Growth
Sales Engagement Techniques
Product and Service Management
Consultative and Relationship Selling
Sales Expertise
Goal Setting
Sales Presentations
Rapport and Relationship Building
Database Management
Market Research, Forecasting, and Analysis
Risk Mitigation
Team Oversight
Social Media Savvy
Analytical Problem Solver
Market and Competitive Analysis
Sales Strategy Development
Salesforce
Sales Operations
Sales and Market Development
Product and Service Sales
Marketing Strategy
Direct Sales
Fortune 500 Company Sales Background
Key Account Management
Continuous Improvements
Product Knowledge
Service-Driven Sales
Recruiting and Hiring
Sales Process
Relationship Building
Consultative Sales
Operations
Exceeds Sales Goals
Superb Time Management
Multidisciplinary Team Leadership
Strategic planning
Policies and procedures
Financial Management
Verbal and written communication
Sales and marketing
Negotiation
Job inspections
Creative merchandising
Business planning
Project Management
Business administration
Improvement initiatives
Search Engine Optimization
Coaching and mentoring
Key Performance Indicators
Mathematical calculations
Budgeting
Schedule optimization
Operations management
Contract Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Sales Lead Manager
spectrum
02.2022 - Current
Sales Associate
Frito Lay
09.2019 - 05.2021
Manager
Burganking
02.2016 - Current
Sales Associate
Farmers Home Furniture
07.2015 - 11.2018
Sort Manager
FedEx
08.2010 - 12.2022
Associate of Business Administration -
TTC of Applied Tech
Associate of Science - Electrical, Electronics And Communications Engineering