Billy Wills
Vicksburg,United States
Summary
Started career by installing fireplaces, telephone line and equipment repair and retail management.
At the age of 35 , quit retail to go into the trades. Took a multitude of factory supplied classes, obtained EPA Certification from KCC and delved into the world of HVAC and refrigeration.
Worked 3 years in residential and light commercial as a well versed service technician. I was then approached by Morse Brothers Sheet Metal looking to expand their commercial/industrial service department. I was soon promoted to Service Manager and developed a 3 man service department into 10+ service technicians on the road.
Became a licensed mechanical contractor with classifications 1,2,3,4,6,8 endorsements
Was fortunate to get experience in heavy HVAC projects, Chillers, Environmental Test Chambers, Metrology Lab units, 50,000 sg ft refrigeration installs and many other applications.
At 58 1/2 I retired from CSE Morse. A few months after retirement I was contacted the City of Battle Creek to become the mechanical inspector.
Overview
27
27
years of professional experience
Work History
State Licensed Mechanical Inspector
City Of Battle Creek Michigan
Battle Creek, MI
10.2019 - Current
- Made and submitted reports detailing finding and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Completed inspections of current construction, refurbishment and repair projects.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Reviewed drawings and assessed construction against plans.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
- Noted violations and issued documentation such as stop work orders to contractors or owners.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Vice President of Sales
CSE Morse Inc
Battle Creek, MI
05.2017 - 08.2019
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
- Fostered performance development of staff through ongoing coaching and mentoring on best practices.
- Boosted profitability [Number]% by developing [Number]-person leadership team, communicating expectations and leveraging company's resources.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Project Manager
CSE Morse Inc
Battle Creek, MI
10.2002 - 08.2019
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Designed and quoted HVAC-R projects for Automotive, Aviation, Pharmaceutical, Education, Health Care, Industrial, Paper Plants, Multi-Family Housing.
Service Manager
Morse Bros Sheet Metal
Battle Creek, MI
04.1999 - 02.2002
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Trained less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Followed up with customers during and after installations to verify satisfaction.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Service equipment including furnaces, ac units, roof top units, chillers, boilers small and large refrigeration
- Performed service for large commercial and industrial customers
HVAC Service Tech
Hodgsons Heating & Cooling
Battle Creek, MI
10.1996 - 04.1999
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Demonstrated increased knowledge of company products and equipment.
Education
High School Diploma -
Marshall High School
Marshall, MIHVAC - EPA Certification
Kellogg Community College
Battle Creek, MISkills
- Safety violations
- Technical inspections
- Remediation plans
- Building repairs
- Permitting knowledge
- Decision Making
- Excellent Communication
- Bluebeam and BS&A Software Proficiency
- Dependable and Responsible
- PPE Compliance
- Written Communication
Timeline
State Licensed Mechanical Inspector
City Of Battle Creek Michigan
10.2019 - Current
Vice President of Sales
CSE Morse Inc
05.2017 - 08.2019
Project Manager
CSE Morse Inc
10.2002 - 08.2019
Service Manager
Morse Bros Sheet Metal
04.1999 - 02.2002
HVAC Service Tech
Hodgsons Heating & Cooling
10.1996 - 04.1999
High School Diploma -
Marshall High School
HVAC - EPA Certification
Kellogg Community College