Billyjhoel Gonzalez
Far Rockaway,NY
Summary
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Audiosavings
05.2022 - Current
- Operated forklifts to efficiently transport materials within warehouse environment.
- Conducted inventory checks to ensure accuracy and availability of products.
- Maintained cleanliness and organization of storage areas, enhancing operational efficiency.
- Collaborated with team members to streamline receiving and shipping processes.
Customer Service Representative
Alorica Guatemala
11.2018 - 11.2019
- Assisted customers with inquiries, ensuring prompt and accurate information delivery.
- Resolved customer complaints through effective problem-solving techniques.
- Documented customer interactions in CRM system for future reference and analysis.
- Collaborated with team members to improve service efficiency and consistency.
Supermarker
North Shore Farms
05.2018 - 07.2018
Sales Support Specialist
Atento Guatemala
08.2017 - 03.2018
- Assisted in processing sales orders and ensuring timely fulfillment.
- Coordinated communication between sales team and clients to resolve inquiries.
- Maintained accurate records of customer interactions and transactions.
Education
No Degree - Bachelor's Degree in Computer Systems Admin
Universidad Mariano Galvez
Guatemala CityHigh School Diploma -
Liceo Canadiense Petapa
Guatemala City01-2014
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Worker
Audiosavings
05.2022 - Current
Customer Service Representative
Alorica Guatemala
11.2018 - 11.2019
Supermarker
North Shore Farms
05.2018 - 07.2018
Sales Support Specialist
Atento Guatemala
08.2017 - 03.2018
No Degree - Bachelor's Degree in Computer Systems Admin
Universidad Mariano Galvez
High School Diploma -
Liceo Canadiense Petapa