Summary
Overview
Work History
Education
Skills
Timeline
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BIN CHEN

WORCESTER,MA

Summary

With a proven track record at Saga Hibachi Steakhouse & Sushi Bar, I excel in enhancing customer satisfaction and streamlining operations. My expertise in small business operations and relationship building, coupled with a knack for culinary excellence and efficient process implementation, has significantly boosted repeat business. Skilled in customer relations and kitchen management, I bring both hard and soft skills to elevate dining experiences.

Overview

17
17
years of professional experience

Work History

OWNER/MAIN CHEF

CHOOSE AND MIX
03.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

HIBACHI CHEF

Saga Hibachi Steakhouse & Sushi Bar
01.2014 - 08.2016
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Performed regular equipment maintenance, leading to reduced downtime and improved cooking performance.
  • Implemented portion control measures to minimize food costs without compromising quality or presentation.
  • Supported the restaurant''s sustainability initiatives by utilizing locally sourced ingredients and implementing eco-friendly practices in the kitchen.

KITCHEN CHEF

FUJI STEAKHOUSE
01.2012 - 01.2014
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Continuously improved culinary skills by attending industry workshops, conferences, and other professional development opportunities.
  • Adapted menu offerings based on seasonal availability of ingredients, focusing on sustainability initiatives within the culinary industry.
  • Participated in ongoing menu development to ensure diverse offerings that catered to a wide range of dietary needs and preferences.

KITCHEN HELPER

JACK CHEN'S RESTAURANT
01.2008 - 01.2012
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

High School Diploma -

FUZHOU HIGH SCHOOL
CHINA

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

OWNER/MAIN CHEF

CHOOSE AND MIX
03.2017 - Current

HIBACHI CHEF

Saga Hibachi Steakhouse & Sushi Bar
01.2014 - 08.2016

KITCHEN CHEF

FUJI STEAKHOUSE
01.2012 - 01.2014

KITCHEN HELPER

JACK CHEN'S RESTAURANT
01.2008 - 01.2012

High School Diploma -

FUZHOU HIGH SCHOOL

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