Hi, I’m
Bina Helton
Austin,TX
Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin
Summary
Dedicated and detail-oriented professional with a proven track record in administrative support and management. Seeking an executive assistant role to leverage unique organizational skills, adaptability, and experience in delivering exceptional support to executives and teams.
Overview
8
years of professional experience
Skills
- Demonstrates remarkable recall skills and capacity to quickly absorb intricate information
- Collaborates effectively with cross-functional teams, providing administrative support and contributing to achievements of shared goals
- Accounting and financial management of invoices, including accounts payable and receivable
- Attention to detail and ability to handle sensitive information
- Excellent organizational and time management skills
- Strong interpersonal and communication skills
- Adaptability and problem-solving abilities in Microsoft Office and Google Suite (Word, Excel, PowerPoint, Outlook)
Availability
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Work History
Superior Plant Rentals
Administrative Assistant
06.2023 - Current
Job overview
- Organized records, client databases, and filing systems for dozens of clients and hundreds of projects.
- Supported shipping/receiving tasks and maintained safety documentation for remote and on site locations.
- Managed multiple systems to complete tasks efficiently, including Quick QuickBooks, Google Suites, and multiline phones.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Associated Credit Union Of Texas
Customer Service Representative
08.2022 - 05.2023
Job overview
- Assisted hundreds of members weekly with financial inquiries, transactions, and account management.
- Displayed strong interpersonal skills and professionalism while maintaining privacy of each interaction.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Allstate
Administrative Assistant
07.2019 - 03.2020
Job overview
- Supported office operations, efficiently managing schedules and organizing documentation for 20-28 employees.
- Managed paperwork and compliance requirements to ensure proper policy issuance and adherence to regulations.
- Demonstrated adaptability during agency transition due to pandemic-related closure.
ACE Loan Office
Customer Service Representative
02.2018 - 07.2019
Job overview
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork with confidentiality.
- Adapted seamlessly to continual system updates as procedures updated to being paperless.
- Processed cash, credit and touchless transactions to fulfill customer loan requirements.
Macy's
Sales Associate
10.2017 - 02.2018
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Hamburgers By Gourmet
Manager
04.2016 - 09.2017
Job overview
- Successfully managed restaurant operations, overseeing 8-12 staff and ensuring outstanding customer service.
- Cross-trained existing employees to maximize team agility and performance.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly for parties of up to 85.
Education
Alvin Community College, Alvin, TX
No Degree from Paralegal Studies
05.2022
University Overview
- 3.8 GPA
- Honor Roll Fall and Spring Semester 2020-2021
Clear Creek High School, League City, TX
High School Diploma
05.2015
University Overview
- 4.2 GPA
- Extracurricular Activities: Editor in Chief of Yearbook
Timeline
Administrative Assistant
Superior Plant Rentals
06.2023 - Current
Customer Service Representative
Associated Credit Union Of Texas
08.2022 - 05.2023
Administrative Assistant
Allstate
07.2019 - 03.2020
Customer Service Representative
ACE Loan Office
02.2018 - 07.2019
Sales Associate
Macy's
10.2017 - 02.2018
Manager
Hamburgers By Gourmet
04.2016 - 09.2017
Alvin Community College
No Degree from Paralegal Studies
Clear Creek High School
High School Diploma
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