Hi, I’m
Bina Helton
Austin,TX
Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin
Summary
Dedicated and detail-oriented professional with a proven track record in administrative support and management. Seeking an executive assistant role to leverage unique organizational skills, adaptability, and experience in delivering exceptional support to executives and teams.
Overview
8
years of professional experience
Skills
- Demonstrates remarkable recall skills and capacity to quickly absorb intricate information.
- Collaborates effectively with cross-functional teams, providing administrative support and contributing to achievements of shared goals.
- Accounting and financial management of invoices, including accounts payable and receivable.
- Attention to detail and ability to handle sensitive information.
- Excellent organizational and time management skills.
- Strong interpersonal and communication skills.
- Adaptability and problem-solving abilities in Microsoft Office and Google Suite (Word, Excel, PowerPoint, Outlook).
Availability
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Work History
Superior Plant Rentals
Administrative Assistant
2023.06 - Current (1 year & 3 months)
Job overview
- Organized records, client databases, and filing systems for dozens of clients and hundreds of projects.
- Supported shipping/receiving tasks and maintained safety documentation for remote and on site locations.
- Managed multiple systems to complete tasks efficiently, including Quick QuickBooks, Google Suites, and multiline phones.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Associated Credit Union Of Texas
Customer Service Representative
2022.08 - 2023.05 (9 months)
Job overview
- Assisted hundreds of members weekly with financial inquiries, transactions, and account management.
- Displayed strong interpersonal skills and professionalism while maintaining privacy of each interaction.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Allstate
Administrative Assistant
2019.07 - 2020.03 (8 months)
Job overview
- Supported office operations, efficiently managing schedules and organizing documentation for 20-28 employees.
- Managed paperwork and compliance requirements to ensure proper policy issuance and adherence to regulations.
- Demonstrated adaptability during agency transition due to pandemic-related closure.
ACE Loan Office
Customer Service Representative
2018.02 - 2019.07 (1 year & 5 months)
Job overview
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork with confidentiality.
- Adapted seamlessly to continual system updates as procedures updated to being paperless.
- Processed cash, credit and touchless transactions to fulfill customer loan requirements.
Macy's
Sales Associate
2017.10 - 2018.02 (4 months)
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Hamburgers By Gourmet
Manager
2016.04 - 2017.09 (1 year & 5 months)
Job overview
- Successfully managed restaurant operations, overseeing 8-12 staff and ensuring outstanding customer service.
- Cross-trained existing employees to maximize team agility and performance.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly for parties of up to 85.
Education
Alvin Community College , Alvin, TX
No Degree from Paralegal Studies
05.2022
University Overview
- 3.8 GPA
- Honor Roll Fall and Spring Semester 2020-2021
Clear Creek High School , League City, TX
High School Diploma
05.2015
University Overview
- 4.2 GPA
- Extracurricular Activities: Editor in Chief of Yearbook
Timeline
Administrative Assistant
Superior Plant Rentals
2023.06 - Current (1 year & 3 months)
Customer Service Representative
Associated Credit Union Of Texas
2022.08 - 2023.05 (9 months)
Administrative Assistant
Allstate
2019.07 - 2020.03 (8 months)
Customer Service Representative
ACE Loan Office
2018.02 - 2019.07 (1 year & 5 months)
Sales Associate
Macy's
2017.10 - 2018.02 (4 months)
Manager
Hamburgers By Gourmet
2016.04 - 2017.09 (1 year & 5 months)
Alvin Community College
No Degree from Paralegal Studies
Clear Creek High School
High School Diploma
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