Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Websites
References
Timeline
Generic

BINDA REGMI

Orlando,FL

Summary

Customer-focused Senior Customer Service Representative known for highly productive and efficient task completion. Skilled in conflict resolution, communication, and time management, ensuring smooth operational flow and customer satisfaction. Excel in active listening, empathy, and adaptability, fostering positive interactions and solutions to complex customer inquiries.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cahier/Senior Customer Service Representative

Sushi shop
Winnipeg, Canada
12.2022 - 12.2024
  • Delivered exceptional guest experiences through attentive service and quick response to issues
  • Assisted wait staff with timely food delivery and guest requests
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Utilized POS system to receive and process customer payments.
  • I made bubble tea and sushi.

Assistant Server/Cashier

Tandoori Flame
Brampton, Canada
07.2021 - 12.2021
  • Delivered exceptional guest experiences through attentive service and quick response to issues
  • Provided attentive service and proactively assessed guest needs
  • Assisted wait staff with timely food delivery and guest requests

Education

DIPLOMA - Tourism service management

SENECA COLLEGE
08.2022

BBA - Marketing

University of Central Florida
Orlando, FL

Skills

  • Work Prioritization
  • Workflow Management
  • Managing Operations and Efficiency
  • Time Management
  • Administration and Reporting
  • Scheduling and Coordinating
  • Continuous Improvements
  • Correspondence Writing
  • Cash Flow Planning
  • Communication
  • Customer service

Accomplishments

  • Member of the arts and sports club.
  • Dean's List 2nd semester 2019.
  • Awarded 2nd in presentation competition 2018.

Certification

  • Food handling certificate.

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual

References

References available upon request.

Timeline

Cahier/Senior Customer Service Representative

Sushi shop
12.2022 - 12.2024

Assistant Server/Cashier

Tandoori Flame
07.2021 - 12.2021

DIPLOMA - Tourism service management

SENECA COLLEGE

BBA - Marketing

University of Central Florida

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