Summary
Overview
Work History
Education
Skills
Certification
Lisences
Coursework
Timeline
Generic

Bindu Panjala

Vancouver,Canada

Summary

HR Administrative Support professional complemented by a strong background in accounting and customer service. Proficient in coordinating HR operations, including recruitment, payroll processing, and employee onboarding, while ensuring compliance with company policies and labor laws. Recognized for strong attention to detail, advanced organizational skills, and the ability to streamline administrative workflows. Committed to fostering a positive workplace environment, enhancing employee engagement, and contributing to strategic HR initiatives. Skilled in leveraging HR software and office tools to support operational efficiency and drive team success

Overview

2
2
years of professional experience
1
1
Certification

Work History

HR Administrative Support Assistant

Rona
08.2024 - Current
  • Coordinate in HR recruitment activities by assisting hiring managers with job postings, interview preparation, background checks, and creating offer letters
  • Oversee new associate onboarding by organizing orientation sessions and ensuring all hiring documentation is accurate and complete.
  • Administer payroll and employee records by collaborating with the ACC (Associate Care Center) to manage terminations, employee changes, and governmental documentation.
  • Assist in assigning, monitoring, tracking, and scheduling of training and maintenance of appropriate licenses for compliance training (e.g. First Aid, power equipment, etc.) and external & internal training (Health and Safety, SMART, product knowledge, vendor training, etc.)
  • Support store administrative operations by helping to plan local events, generating business reports, and maintaining communication with store leadership.
  • ·To assist with scheduling and attendance by tracking shift patterns, managing scheduling requests, and ensuring workforce coverage aligns with compliance requirements.

Sales Associate

Rona
02.2024 - 08.2024
  • Cultivated strong client relationships, enhancing customer satisfaction and uncovering sales opportunities
  • Drove sales growth through strategic client relationship management and effective contract negotiations
  • Developed follow-up strategies with prospects, accelerating deal closures and improving sales efficiency
  • Offered exceptional customer service, addressing inquiries promptly and effectively, contributing to increased customer loyalty and satisfaction
  • Fostered strong team relationships, improving interdepartmental communication and streamlining product restocking processes for better inventory management
  • Mentored new team members on product knowledge and customer service best practices, contributing to improved overall store performance and customer satisfaction

Sales Associate

Lowes
03.2023 - 02.2024
  • Offered exceptional customer service, addressing inquiries promptly and effectively, contributing to increased customer loyalty and satisfaction.
  • Fostered strong team relationships, improving interdepartmental communication and streamlining product restocking processes for better inventory management.
  • Mentored new team members on product knowledge and customer service best practices, contributing to improved overall store performance and customer satisfaction.

Customer Service Cashier

Marks
10.2023 - 12.2023
  • Handle opening/closing tasks, ensuring accurate cash drawer and inventory management
  • Implemented creative merchandising strategies, improving product visibility and driving sales of key items through strategic store layout adjustments
  • Engage customers warmly, enhancing satisfaction and driving repeat business

Education

MBA - Business Administration

New York Institute of Technology
Vancouver, BC
07.2024

Bachelor Degree - Commerce and Accounting

Osmania University
06.2022

Skills

  • Communication skills
  • Time Management
  • Problem-Solving
  • Employee Relations
  • Multitasking
  • Organizational Skills
  • Team Collaboration
  • Strong attention to detail
  • Advanced Microsoft Office
  • Compliance Knowledge
  • Presentation Skills
  • Customer Relationship Management

Certification

  • CMA- Cost and Management accounting Foundation-India
  • Bloomberg Market Concepts-2023
  • Tally ERP-9

Lisences

  • Investment Funds in Canada - Ongoing(2024)

Coursework

  • SAP accounts Payable Boot camp, LinkedIn, 2023
  • Excel for Accountants, LinkedIn, 2023
  • Accounting Foundations-Bookkeeping, LinkedIn, 2023

Timeline

HR Administrative Support Assistant

Rona
08.2024 - Current

Sales Associate

Rona
02.2024 - 08.2024

Customer Service Cashier

Marks
10.2023 - 12.2023

Sales Associate

Lowes
03.2023 - 02.2024

Bachelor Degree - Commerce and Accounting

Osmania University

MBA - Business Administration

New York Institute of Technology

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Bindu Panjala