Dynamic sales professional with a proven track record at TJX Companies, adept in customer service and personalization. Excelled in achieving sales targets through innovative strategies and teamwork. Leveraged problem-solving skills to enhance online sales channels, growing business revenue significantly. Expert in customer engagement and time management.
Responsible for providing excellent customer service, meeting sales goals, and ensuring a positive shopping experience for customers. The role involves engaging with customers, recommending credit card as well as products, and maintaining a well-organized sales floor.
Key Responsibilities:
Sales Goals: Achieve or exceed personal and team sales targets by promoting products and upselling/cross-selling when appropriate.
Product Knowledge: Maintain in
depth knowledge of the store’s products, services, and promotions to provide accurate and helpful recommendations.
Customer Engagement: Greet customers warmly, answer inquiries, and provide product information to assist with purchasing decisions.
Creating, managing, and optimizing online sales channels to grow business, customer relationships, and maximize revenue. The role involves developing marketing strategies, engaging with customers, managing shipping, and analyzing sales performance to drive growth.
Key Responsibilities:
Sales Strategy & Execution
Develop and implement effective online sales strategies to reach target audiences and achieve revenue goals.
Optimize product listings, and customer journeys for maximum conversions.
Identify and explore new market opportunities, trends, and competitive consumers.
CNA Liscense