Summary
Overview
Work History
Education
Skills
Timeline

Bing Edmondson

Clarksville,TN

Summary

My first job was at chick fil a. I worked from Chick Fil A from may of 2023 to spetember of 2023. At Chick Fil A I worked at the front counter and focused on serving customers and fulfilling there basic needs and requests. There I was able to show exceptional customer service skills and give customers their food and necessities in a kind, calm, and complete manner. I handled food and made sure all dining room areas were clean and neat for guests at all times. Along with that, I was able to multitask putting together multiple customers orders and prioritizing quality, and efficiency in every bag. At Whitecap car wash, and I served as a sales associate. As a sale's associate my duties were to sell memberships and reach monthly membership goals, train new employees on selling and pitching memberships to customers, and also serve as a regular employee washing cars and doing everyday tasks. At Whitecap I had a proven track record in enhancing customer satisfaction and increasing sales, evidenced by consistent achievement of sales targets at Whitecap Car Wash. I was skilled in customer service related issues and problem-solving. I was able to demonstrate ability to exceed expectations, and learn and grown on a team. I also prided myself in Improving service delivery by implementing efficient time management strategies.

Overview

1
1
year of professional experience

Work History

Sales Associate

Whitecap Car Wash
11.2023 - 09.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Food Service Worker

Chick-fil-A
05.2023 - 09.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Cleaned and organized kitchen, dining and service areas.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Utilized POS system to receive and process food and beverage orders.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Observed diners to respond to additional requests and determine when meal completed.

Education

High School Diploma - Academics

Penn Foster Edu, Scranton, PA
12.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate - Whitecap Car Wash
11.2023 - 09.2024
Food Service Worker - Chick-fil-A
05.2023 - 09.2024
Penn Foster Edu - High School Diploma, Academics

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Bing Edmondson