Binh Thanh Tran

Inventory Control II Report Analyst

FedEx Supply Chain

Fort Worth, TX

07.2005 - Current

Worked with different departments to keep inventory controlled according to established procedures.
Appropriate system research and transactions to document root cause of inventory discrepancies
Reviewed and audited receiving process and trained new teammates for Receiving/Shipping
Responsible for creating adjustments based on research of inventory data
In charge of researching product in Warehouse Management System
In charge of researching product in Oracle
Research Oracle transactions and perform root cause analysis to identify and resolve any sync issues
Perform daily communication with internal/external customers with accuracy and integrity
Perform various system tasks, including extracting and analyzing data
Lead Inventory team on daily assigned tasks to reach objectives and outcomes
Compile, analyze, and distribute accurate inventory control reports for internal and external customer review
Make recommendations for inventory control best practices/solutions and assists with procedural changes to improve accuracy
Monitor all inventory areas for accuracy and completion
Research and correct warehouse inventory variances
Perform daily communication with internal/external customers with accuracy and integrity
Analyze inventory cycle count results and performs root cause analysis to identify and resolve inventory variance
Count and record quantities of inventory in their assigned locations
Reconcile findings to system records
Identify research and correct discrepancies, enter inventory findings in system records
Conduct cycle counts and bin validations
Assist with inventory issues in all departments in the warehouse
Perform Root Cause Analysis
Assisted with GENCO Oracle transactions for Accessory Distribution Service Department
Prepare purchase requisitions for inventory
Reported and documented findings and activities including department 5S and CEA audits (safety committee leader)
Acting as first level of support for inquiries from customers, and direct customers to the correct resource for incorrectly routed phone calls, email, webmail, and faxes, or for additional assistance, as necessary
Assist with inquiries, reporting, and troubleshooting for customers, working cohesively as a team for the benefit of the customers
Provide accurate information to customers concerning Manufacturers’ Policy and Procedures
Process RA and Recall Packet requests for customers
Complete reconciliation services for clients as needed
Research and/or resolve returns, including Return Resolution, Issue Tracking and Recall as per standard procedures
Complete “paperwork only” returns as needed
Assist Operations with return processes including, but not limited to, research, inventory and 222 processes
Research returned checks
Conduct check/credit research for customers via email, fax, or mail
Communicate outstanding issues or defects with the corresponding departments
Maintain 100% quality work and 100% accuracy levels
Maintain a clean and safe work area
Participate in special projects
Participate in departmental continuous improvement opportunities
General data entry support as needed
Conduct recall effectiveness checks and create summary, as needed

Summary

Overview

Work History

Inventory Control II Report Analyst

Inventory Specialist

Education

GED -

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Skills

Timeline

Inventory Control II Report Analyst

Inventory Specialist

GED -

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