Seasoned COBOL Developer known for high productivity and efficiency in task completion. Specialize in mainframe technology, system analysis, ensuring robust software solutions. Excel in problem-solving, teamwork, and adaptability, leveraging these soft skills to drive successful project outcomes. Possess strong ability to communicate complex technical information clearly and effectively to non-technical stakeholders.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Advisor Software Developement
Fiserv
Alpharetta, GA
05.2021 - Current
Analyzed business requirements and designed specifications for software applications using COBOL, DB2, VSAM, and JCL.
Maintained and optimized COBOL programs to improve system efficiency.
Evaluated software designs and coding standards for compliance.
Collaborated with developers to resolve complex application development challenges.
Interacting with Product Managers, Project Managers, and business stakeholders to collaborate on projects.
Reviewed job run performance to enhance and optimize execution times.
Troubleshot production issues related to abends, and performance degradation.
Mentored junior developers, providing technical guidance throughout project lifecycles.
Participated in on-call rotation to address job abends promptly.
Senior Associate Manager
Cognizant Technology Solutions, CTS
Cary, NC
07.2013 - 05.2021
Worked for the client MetLife, on Life and annuity application.
Analyzed, coded, tested, and implemented business requirements using Mainframe COBOL, DB2, VSAM, JCL, and CICS.
Provided 24x5 support coverage for batch and online applications through collaboration with systems analysts and offshore teams.
Acted as escalation contact for production batch and online abends, analyzing and resolving issues as necessary.
Led incident management, service requests, and problem resolution efforts to maintain production integrity.
Resolved production issues within agreed SLA metrics established by MetLife.
Delivered weekly project status updates to client managers regarding batch issues and progress.
Participated in enhancement projects including company spinoffs, application migrations, and legal entity mergers throughout all SDLC phases.
Associate Software Engineer
Cognizant Technologies
India, TamilNadu
02.2007 - 06.2013
Worked for the client MetLife on the annuity administration system. Started as a team member and later performed the role of mainframe technical lead.
Learn the application using the documentation available, and prepare an understanding document.
Code based on the design document provided using COBOL, DB2, VSAM, JCL, and CICS code analysis.
Create business-requested reports using COBOL and DB2 programs.
Analyze service request tickets assigned by business to answer application-related issues, user concerns.
Resolving production issues within the agreed SLA with MetLife.
Responsible for making sure all production management processes are followed by the team.
Perform continuous improvement analysis to eliminate manual activity and increase the stability of the application.
Provide technical support, and contribute to preparing estimates for minor changes/enhancements.
Responsible for maintaining the availability of the application as per the SLAs defined.
Send periodic status updates on production issues and problems to business and IT management.
Review of all the technical work items by the team members.
Education
Bachelor of Engineering Technology -
MG University
04-2006
Skills
Mainframe technology
Insurance domain expertise in annuity and life insurance