Binita Trivedi
Floence,South Carolina
Summary
Accomplished Program Manager with a proven track record at LEADing for Life Enterprise, excelling in strategic planning and team management. Expert in leveraging problem-solving and interpersonal skills to exceed project milestones by fostering stakeholder relationships and optimizing operational efficiency. Demonstrated success in training development and project management, ensuring regulatory compliance and enhancing customer satisfaction. Talented professional considered knowledgeable leader and dedicated problem solver. Bring years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs, and improvements.
Overview
9
9
years of professional experience
Work History
Program Manager/Administrative Assitant/Admissions Assistant
LEADing for Life Enterprise
01.2021 - 08.2024
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Front Desk Manager
America's Best Value Inn
04.2016 - 04.2019
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Store Manager
JSK Beauty
09.2015 - 03.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Fashion Merchandising
New York City College of Technology of The City University of New York
Brooklyn, NYAssociate of Arts - Accounting
Florence Darlington Technical College
Florence05.2013
High School Diploma -
Jame Madison High School
Brooklyn06.2000
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Decision-Making
- MS Office Applications
- Training and Development
- Team Management
- Flexible and Adaptable
- Attention to Detail
- Customer Service
- Scheduling and Planning
- Good Judgment
- Data Collection & Research
- Work Planning and Prioritization
- Interpersonal Skills
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Program Manager/Administrative Assitant/Admissions Assistant
LEADing for Life Enterprise
01.2021 - 08.2024
Front Desk Manager
America's Best Value Inn
04.2016 - 04.2019
Store Manager
JSK Beauty
09.2015 - 03.2017
Fashion Merchandising
New York City College of Technology of The City University of New York
Associate of Arts - Accounting
Florence Darlington Technical College
High School Diploma -
Jame Madison High School
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