Binta Bah
Middletown,DE
Summary
Versatile and reliable Marketing graduate with over two years of experience in administrative support, customer service, and digital content creation. Proven ability to manage front-desk operations while building engaging, authentic brand content across social platforms. Passionate about self-care, beauty, and connecting with diverse audiences through storytelling. Eager to continue learning and growing in both creative and professional environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Hand And Stone
Middletown, DE
07.2022 - Current
- Kept Business operations running efficiently and smoothly.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Worked with office manager to attain operational goals.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Welcome visitors in a warm and friendly manner, and answer any questions visitors have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Keep detailed and accurate records of visitor requests and of calls received
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
UGC Content Creator
Freelancer
11.2021 - Current
- Created sponsored content for brands like Uber, Cotton On, Topicals, and Almay.
- Produced engaging video and photo content in line with brand goals and FTC guidelines.
- Built an audience by focusing on self-care, beauty, and skincare.
- Used content analytics to refine strategy and increase engagement.
- Monitored and incorporated social media trends to keep content fresh, relevant, and aligned with audience interests.
Crew Member
Salad Works
Middletown, DE
01.2022 - 05.2022
- Helped assist customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Organized and restocked supplies to support operations and team productivity.
- Communicated clearly and positively with co-workers and management
- Followed procedures for safe food preparation, assembly, and presentation
- Built loyal clientele through friendly interactions
Education
High School Diploma -
Middletown High School
Middletown, DE06.2022
Associate of Applied Science - Marketing
Delaware Technical Community College
Wilmington, DESkills
- Flexible and Adaptable
- Attention to detail
- Organization and efficiency
- Teamwork and collaboration
- Time Management and Scheduling
- Social Media Strategy, Video & Photo Editing (eg, CapCut, Canva)
- Problem solving
- Business operations
- Communication
- Branding & Content Creation
Certification
Lean Six Sigma
Spa Sanitation & Illness Prevention
Timeline
Receptionist
Hand And Stone
07.2022 - Current
Crew Member
Salad Works
01.2022 - 05.2022
UGC Content Creator
Freelancer
11.2021 - Current
High School Diploma -
Middletown High School
Associate of Applied Science - Marketing
Delaware Technical Community College
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