Binta Serry-Koroma
Alexandria,VA
Summary
I am a Healthcare professional accustomed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach. And also accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. And also accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. I am also in school to pursue my Nursing degree.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Thrive At Home open shift
Fairfax
01.2022 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
CNA
thia homecare Open shift
Falls Church, VA
06.2013 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Office Manager
Ultimate Home HealthCare Services, Inc Day shift
DC, WA
05.2022 - 06.2023
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
Home Caregiver
Home Care Assistance Corporation Open shift
Fairfax, VA
05.2014 - 06.2023
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times
- Maintained clean and well-organized environment to promote client happiness and safety
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life
- Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
- Worked to improve patient outlook and daily living through compassionate care
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs
- Completed data entries in charts and log books to document clients' progress with accuracy
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support
- Monitored clients' progress to report necessary changes
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Maintained strong knowledge of medications and medical terminology through continued education and seminars
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships
- Provided mental and emotional support to keep clients happy and healthy.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
Certified Medication Technician
The Providence Assisted Living. Night shift
Fairfax, VA
01.2022 - 12.2022
- Monitored vital signs prior to administering medications and reported any changes or irregularities to the supervising nurse.
- Adhered strictly to all HIPAA regulations when handling confidential patient information.
- Ensured that medication was stored correctly according to manufacturer guidelines and facility policies.
- Observed residents during medication administration for adverse reactions or non-compliance with instructions provided by staff members.
- Assisted with training new Certified Medication Technicians on medication administration processes.
- Reported any observed changes in physical condition or behavior immediately to the supervising nurse or physician.
- Maintained accurate records of medication administration and other related documentation.
- Provided emotional support and reassurance when needed while also maintaining professional boundaries at all times.
- Identified potential drug interactions and reported them promptly to the supervising nurse.
- Performed inventory control for all medications on a regular basis.
- Assisted in the preparation and distribution of medications to patients as prescribed by physicians.
- Maintained professional relationships with other healthcare professionals including pharmacists, physicians, nurses.
- Conducted routine rounds throughout assigned units to ensure compliance with medication protocols.
- Actively participated in team meetings discussing best practices for providing optimal care for each resident.
- Responded quickly and appropriately to all emergency situations related to patient health issues.
- Provided patient education regarding proper use of medications, possible side effects, and other important information related to medication usage.
- Assisted in the development of individualized treatment plans for each resident based on their medical needs.
- Actively participated in interdisciplinary team meetings regarding patient care plans.
- Communicated effectively with family members about their loved one's current medical status.
- Administered medications to residents in accordance with physician's orders, nursing standards, and state regulations.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
Activity Director
Neuro Restorative Day shift
Pleasanton, CA
08.2020 - 11.2021
- Created monthly activity calendars with a variety of recreational options.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Assisted residents with physical activities such as walks and exercise classes.
- Planned and published calendar of events for facility.
- Designed and led activities in crafts, music and sports.
- Implemented activities to provide amusement and socialization for residents.
- Maintained accurate records of participant attendance and progress notes.
- Encouraged socialization among residents by organizing group games or outings.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Instructed residents in recreational activities to meet specific psychological and physical needs.
- Coordinated calendars, shifts and activity schedules with staff.
- Provided one-on-one support to those who required additional assistance.
- Consulted with staff and other professionals to discuss activities.
- Interacted with patients and families by addressing questions and concerns.
- Coordinated transportation services for offsite activities when needed.
- Maintained records of activities and analyzed feedback from participants.
- Supervised volunteers and provided guidance when necessary.
- Performed regular maintenance checks on equipment used during activities.
- Facilitated group discussions on topics such as current events, health issues, and hobbies.
- Administered first-aid and offered emergency assistance to injured or ill participants.
Mental Health Technician
Fremont Hospital Night Shift
Fremont, CA
07.2020 - 11.2021
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Engaged clients in therapeutic groups to promote coping skills, education, and life skills.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Developed positive relationships with patients while maintaining professional boundaries.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Provided excellent service to patients through personable communication.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Tracked client movement on and off unit by documenting times and destinations.
- Collaborated with client and clinician to develop and support goals and clinical treatment plan.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Documented patient interactions in compliance with HIPAA requirements.
- Encouraged positive behaviors through rewards systems when appropriate.
- Participated in treatment planning by helping to identify patients' problems, needs and strengths.
- Supervised visitors entering the facility according to established security protocols.
- Verified patient health history and contact information for chart accuracy.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Certified Nursing Assistant
the Garden at fair oaks assisting Day shift
Fairfax, VA
02.2018 - 06.2020
- Personal hygiene - bathing/showering, grooming, nail care, and oral care, Dressing - the ability to make appropriate clothing decisions and physically dress/undress oneself, Eating - the ability to feed oneself, though not necessarily the capability to prepare food, Maintaining continence - both the mental and physical capacity to use a restroom, including the ability to get on and off the toilet and cleaning oneself, Transferring/Mobility- moving oneself from seated to standing, getting in and out of bed, and the ability to walk independently from one location to another, Basic communication skills - such as using a regular phone, mobile phone, email, or the Internet, meal planning, feeding, and the ability to safely use kitchen equipment and utensils, fixing bed, maintaining a hygienic place of residence, check blood pressure
- More
- Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Nurse Tech II
Reston Hospital Center Night shift
Reston, VA
03.2017 - 06.2020
- Assists the registered nurse and physician in data collection to enhance patient care; performs diagnostic & therapeutic procedures and completes patient care tasks
- Responsible for the clerical and communication functions necessary for the general management and organization of the Department
- The individual must demonstrate: knowledge of the principals of human growth and development over the life span
- Transports patients, equipment, and specimens safely
- Responsible for maintaining a stocked, clean, hazard free environment
- Complies with all policies, procedures, and standards of the Department and Institution
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Documented information in patient charts and communicated status updates to theinterdisciplinary care team
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Worked with physicians and nursing team members to support patient needs, including collecting specimens, monitoring vitals and maximizing patient comfort
- Documented activities and recorded information in EMR system
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Massage Therapist
Massage Envy Part-Time
Herndon, VA
03.2017 - 06.2018
- Cleaned massage rooms after use and prepared for next client
- Discussed body treatment needs and expectations with clients to maintain 100% customer satisfaction
- Devised informational marketing ads and pamphlets to bring in additional clients
- Worked with 25 to 35 clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish
- Collected detailed client information to create over 4 individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation
- Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques
- Researched various types of spa therapies and treatments to be better informed of spa services
- Escorted massage clients to the changing room and provided spa gowns
- Monitored and tracked salon product contracts and deliveries
- Replaced towels and mats and escorted guests to the tranquility room
- Clearly communicated with each technician regarding any schedule changes
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Collected soiled linens and placed in appropriate receptacles
- Advised guests on special events and product promotions.
- Performed quality, therapeutic bodywork to meet clients' needs.
CNA
Manor Care Part-time
Silver Spring, MD
07.2016 - 11.2017
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Provide nursing care with dignity and respect.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Helped residents walk with or without self-help devices.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Customer Service Cashier
Ross Dress for Less
Upper Marlboro, MD
11.2011 - 08.2012
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness and presentation of stock room and production floor.
Education
medication Tech - Medication Aide
Marlax Nursing School
Alexandria, VA02-2018
Massage Therapy
AMBI
McLean, VA09-2016
High School Diploma -
Largo High School
Upperco, MD06-2012
Bachelor of Science - Nursing
Chamberlain University Nursing
Tysons Corner, VASkills
- Assisted living
- Therapeutic procedures
- Basic
- Treatment plans
- Teamwork
- Multitasking
- Interpersonal
- Blood pressure
- Urinalysis
- Check blood pressure
- Handling cash
- Cash register
- Communication skills
- Oral
- CPR
- Clients
- Customer Service
- Data collection
- Direction
- Fax
- General management
- Home Care
- Issuing receipts
- Laboratory equipment
- Massage therapist
- Next
- Nursing
- Social skills
- Reflective listening
- Front desk management
- Body mechanics
- Sales and marketing
- Customer service-oriented
- Hospitality industry knowledge
- Collecting specimens
- Catheter change and preparation
- Calm and level-headed under duress
- Collecting vital signs
- Electronic charting
- Quick problem solver
- Medical terminology knowledge
- Infection control procedures
- Monitoring fluids
- Performing patient intakes
- Able to lift 50 pounds
- General housekeeping ability
- Preparing meals
- Helping with medication
- Documentation procedures expert
- Patient relations
- Respiratory equipment training
- Grooming and bathing assistance
- Detail-oriented
- Oral hygiene
- Bathing
- Patient care
- Policies
- Progress
- Sales
- Scanning
- Secretarial
- Teaching
- Technician
- Phone
- Assisting with personal grooming
- Understands medical procedures
- Understands mobility assistance needs
- Charting expertise
- Guided surgical instruction
- Wound cleaning/care expertise
- Inpatient and outpatient care
- Blood Withdrawal certification
- Oxygen machine maintenance
- Attention to Detail
- Health Education
- Glucose Testing
- Infection Control
Certification
- Massage & Bodywork Licensing Exam (MBLEx)
- CNA
- Medication Tech
- Certified Home Health Aide
- BLS - Basic Life Support
- CPR certified through American Heart Association
Additional Information
Excellent in problem solving and analyzing., Effective written and oral communication skill., Outstanding leadership., Excellent Time Management., Presentation competency., Attention to detail., Communication, Adaptability, Collaboration / Teamwork, Emotional intelligence, Proof Reading, Thrive under pressure., Creativity.
Addition Information
- • Excellent in problem solving and analyzing.
- • Effective written and oral communication skill.
- • Outstanding leadership.
- • Excellent Time Management.
- • Presentation competency.
- • Attention to detail.
- • Communication
- • Adaptability
- • Collaboration / Teamwork
- • Emotional intelligence
- • Proof Reading
- • Thrive under pressure.
- • Creativity
Timeline
Office Manager
Ultimate Home HealthCare Services, Inc Day shift
05.2022 - 06.2023
CNA
Thrive At Home open shift
01.2022 - Current
Certified Medication Technician
The Providence Assisted Living. Night shift
01.2022 - 12.2022
Activity Director
Neuro Restorative Day shift
08.2020 - 11.2021
Mental Health Technician
Fremont Hospital Night Shift
07.2020 - 11.2021
Certified Nursing Assistant
the Garden at fair oaks assisting Day shift
02.2018 - 06.2020
Nurse Tech II
Reston Hospital Center Night shift
03.2017 - 06.2020
Massage Therapist
Massage Envy Part-Time
03.2017 - 06.2018
CNA
Manor Care Part-time
07.2016 - 11.2017
Home Caregiver
Home Care Assistance Corporation Open shift
05.2014 - 06.2023
CNA
thia homecare Open shift
06.2013 - Current
Customer Service Cashier
Ross Dress for Less
11.2011 - 08.2012
medication Tech - Medication Aide
Marlax Nursing School
Massage Therapy
AMBI
High School Diploma -
Largo High School
Bachelor of Science - Nursing
Chamberlain University Nursing
- Massage & Bodywork Licensing Exam (MBLEx)
- CNA
- Medication Tech
- Certified Home Health Aide
- BLS - Basic Life Support
- CPR certified through American Heart Association
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