Binta Traore Djiga
Temple,TX
Summary
Dynamic professional with a proven track record in training and development at CECAP and expertise as a Hairdresser at R&B Salon & Spa. Excelled in organizing large-scale seminars and enhancing training programs, showcasing exceptional adaptability and teamwork skills. Renowned for innovative hair styling techniques and fostering professional growth, consistently improving productivity and service quality.
Overview
10
10
years of professional experience
Work History
Hairdresser
R&B Salon &Spa
Temple, TX
11.2024 - Current
Training Consultant
CECAPE
Burkina Faso/Ouagadougou
01.2019 - 09.2024
- Organized large-scale conferences and seminars featuring expert speakers from various industries, promoting professional development opportunities across the organization.
- Monitored industry trends and best practices in adult education, applying relevant insights to continually enhance program offerings
- Implemented cross-training to improve depth of skill sets within team.
- Coached individuals in one-on-one settings to reinforce learned concepts and provide personalized guidance on career growth opportunities.
- Cultivated relationships with stakeholders, ensuring clear communication of expectations and progress updates throughout the training process.
- Evaluated training needs for organizations, designing tailored solutions to address skill gaps and improve overall productivity.
- Assessed program effectiveness and implemented improvements to increase quality of instruction.
Restaurant Worker
FALEEN Restaurant Family
Burkina Faso / Ouagadougou
07.2015 - 05.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Prepared and cooked meals according to recipes and customer specifications.
Education
Bachelor Psychology -
University Ouagadougou
Burkina Faso09.2011
Skills
- Hard worker
- Learn quickly
- I adapt to any situation
- Endurance
- Teamwork skills
- Cleaning and sanitizing
- Appointment scheduling
- Braiding techniques
- Sanitation practices
- Highlights and lowlights
- Cuts for women
- Conflict resolution skills
- Training and development
- Workstation cleaning
- Braiding and weaving
- Hair straightening
- Hair styling techniques
- Men and women haircuts
- Natural hair care
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Hairdresser
R&B Salon &Spa
11.2024 - Current
Training Consultant
CECAPE
01.2019 - 09.2024
Restaurant Worker
FALEEN Restaurant Family
07.2015 - 05.2024
Bachelor Psychology -
University Ouagadougou