Binyam A. Abune
Edmonds,WA
Summary
Performance-oriented sales leader with proven expertise in revenue management, client acquisition and account servicing. Diligently research competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Excellent negotiator and influential program managers.
Overview
16
16
years of professional experience
Work History
Event Manager (MMRTI Liaison)
City of seattle
Seattle, WA
07.2008 - Current
- Set up interviews with local prominent business owners and diplomats to help share ideas to the young African diasporas in seattle.
- Volunteer with the Mayors Youth Council (MYC) set up by former Mayor Greg Nickels.
- Organize field trips to African heritage museums and local African artists workshops, yearly events and more.
Licensed Master General Agent
American Income Life Insurance Company
Seattle, WA
03.2021 - 12.2022
- Cold call to scheduled meetings with calendly and remote closed insurance policy meetings via zoom in 14 states.
- Developed prospects from current commercial customers, referral leads or sales meetings.
- Developed a lead gen call script and a sales script for each individual rep based on their natural talents using copywriting skills.
- Personally recruited, trained and developed a team of 12 sales reps within a 6 month period with 2 general agents in management.
- Developed relationships with underwriters to help expedite submitted forms to obtain binder coverage
- Managed customer accounts by providing support and resolving issues in a timely manner.
High Impact Advisor
Closers Corp
San Francisco, CA
05.2021 - 08.2022
- Monitored client accounts to identify opportunities for improvement or growth.
- Developed and executed strategies to improve sales team performance.
- Provided feedback on presentations given by members of the sales team during client visits or pitches.
- Built relationships with clients through regular contact and follow-up activities.
Retail Assistant Store Manager
AT&T
Seattle, WA
08.2017 - 02.2021
- Managed daily operations by completing inventory control, merchandising and product distribution tasks.
- Successfully increased employee retention by creating a positive work environment.
- Prepared employee performance appraisals, providing actionable feedback.
- Boosted store sales by developing and implementing strategic marketing approaches.
- Cultivated strong relationships with business customers to drive business accounts. Firstnet included.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth. Duplication myself and promoting efficient ASMs.
Direct Sales Account Manager
Comcast
Everett, WA
02.2014 - 02.2017
- Territory Sales (D2D), Closed more than $7000 in sales revenue on avg in a monthly period exceeding target goals by 60% to 80%
- Provided every customer with comprehensive assistance upon every home visit by asking targeted questions offering plans/merchandise specific to every Cx.
- Trained and collaborated with different market sales team members to implement and develop immediate sales growth within my team.
Telemarketing Sales Rep (Trainer)
The Seattle Times
Seattle, WA
01.2011 - 12.2014
- Helped new telemarketers learn best practices, communication strategies and performance standards. (Reduction in sales quota per rep trained maximizing tier commission) 160% quota = 160% commission per sale.
- Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
- Regularly exceeded sales goals. Top 5% within call centers in WA.
Security
ADT Security
09.2009 - 08.2010
- Generate leads for sales team members and finalize sales and home installments
- Deliver an exceptional level of service to each customer by listening to concerns and answering questions.
- Supported technicians in operational improvements and resolutions to a variety of problems delivering top-notch customer experience.
Technician Assistant / Voice
Seattle, WA
08.2008 - 12.2009
- Calibrated equipment (microphones, speakers, lighting etc) for optimal use and to obtain accurate diagnostic results
- Performed various and semi-skilled work with minimal supervision
Education
Associate of Science - Business Economics
Shoreline Community College
01-2027
Certified Sales Coach - Selling Skills and Mentorship
Dan Lok University
08-2021
High School Diploma - International Economics
Sherwood Military Academy
Abu Dhabi01.2006
Skills
- Sales Team Leadership
- Event Marketing
- Project Management
- Talent recruitment / Coaching and Mentoring
- Excellent verbal communication
- Data driven decision making
Accomplishments
- Toastmasters alumni
Languages
English
Full Professional
Amharic
Professional
Arabic
Limited
Timeline
High Impact Advisor
Closers Corp
05.2021 - 08.2022
Licensed Master General Agent
American Income Life Insurance Company
03.2021 - 12.2022
Retail Assistant Store Manager
AT&T
08.2017 - 02.2021
Direct Sales Account Manager
Comcast
02.2014 - 02.2017
Telemarketing Sales Rep (Trainer)
The Seattle Times
01.2011 - 12.2014
Security
ADT Security
09.2009 - 08.2010
Technician Assistant / Voice
08.2008 - 12.2009
Event Manager (MMRTI Liaison)
City of seattle
07.2008 - Current
Associate of Science - Business Economics
Shoreline Community College
Certified Sales Coach - Selling Skills and Mentorship
Dan Lok University
High School Diploma - International Economics
Sherwood Military Academy
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