Bionca Barton
Duncan,OK
Summary
Dynamic Sales Associate with a proven track record at Spirit Halloween, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and boosting sales revenue through effective problem-solving and teamwork. Skilled in cash handling and creating inviting store displays, fostering a welcoming shopping environment for all customers.
Education
GED -
Timeline
Sales Associate - Sprit Halloween
10.2025 - 11.2025
Epic Charter Schools - GED,
Work History
Sales Associate
Sprit Halloween
10.2025 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays, ensuring visual appeal and organization throughout the store.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales targets and improve overall customer satisfaction.
- Participated in inventory management, including stocking shelves and conducting regular stock counts.
- Provided product knowledge training to new associates, fostering a knowledgeable sales team environment.
- Handled customer complaints professionally, resolving issues to maintain brand loyalty and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- Cleaning techniques
- Display setup
- Business development
- Product promotions
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Task prioritization
- Excellent communication skills
- Positive and professional
- Calm demeanor