Bionca Garcia
student
Mariposa,CA
Summary
Hospitable professional offering personality, professionalism and communication skills to successfully engage new and existing customers. Adept at identifying and matching customers with products and services by conducting interviews and discussing financial needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Student
Health science student
Merced, CA
02.2018 - 12.2020
- Worked as team member on complex academic projects.
- Balanced school with extracurricular activities and built social connections for personal and professional growth.
- Followed course syllabus or lesson plan to perform and submit coursework and assignments.
- Devoted time outside of class to do homework, labs or class preparation.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Applied course concepts by attending small group discussions and re-summarizing with classmates.
New Accounts Representative
Pacific Valley Bank
Hollister, CA
01.2006 - 12.2007
- Compiled information regarding new accounts and entered information into computers and file related forms.
- Answered customers' questions and explained available services and products.
- Delivered exemplary service to customers to drive strong account growth from day one.
- Maintained and built strong client relationships through quality, personalized interactions.
- Used job-related software and computer to collect and record customer deposits, fees and issue receipts.
- Executed wire transfers of funds in compliance with banking best practices.
- Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Referred customers to appropriate bank personnel to meet financial needs.
- Examined checks for endorsements to verify legality of documents.
- Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution.
Bank Teller
1 United credit union
Gilroy, CA
02.2002 - 03.2004
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Delivered exceptional service to customers in person or over telephone.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Trained employees on cash drawer operation.
Front Desk Associate
Coldwell Banker
Gilroy, CA
02.2001 - 07.2005
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed guest check-in and check-out procedures, reservations and payments.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Photographer
self
Monterey, CA
03.2008 - 03.2011
- Photographed special events, parties and portraits.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Explained price and package details to customers.
- Cropped, manipulated and performed color balance for final images.
- Set up lights, backdrops and props for shoots and events.
- Planned and obtained original shots using innovative thinking and new techniques.
- Scouted locations and curated props for photography shoots.
- Tracked studio inventories and ordered new supplies when needed.
- Coordinated and completed photoshoots for individuals, families and small groups.
- Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
- Created artificial light using flashes and reflectors.
- Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
Education
Associate of Arts - Health Sciences
Merced College
Merced, CA12.2020
Skills
- Account Verification and Reconciliation
- Marketing and Sales
- Customer Care Experience
- Records Maintenance
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Team Building
- Analytical and Critical Thinking
- Appointment Scheduling
- Attention to Detail
- Compassionate
- Human Anatomy and Physiology
- Professional Bedside Manner
- Understands Medical Procedures
- Valid CA Driver's License
- Patient-Focused Care
- Certified in Basic Life Support (BLS)
- Medical Terminology in English
- Good Telephone Etiquette
- Interpersonal Communication
- Organization and Time Management
- Teambuilding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Student
Health science student
02.2018 - 12.2020
Photographer
self
03.2008 - 03.2011
New Accounts Representative
Pacific Valley Bank
01.2006 - 12.2007
Bank Teller
1 United credit union
02.2002 - 03.2004
Front Desk Associate
Coldwell Banker
02.2001 - 07.2005
Associate of Arts - Health Sciences
Merced College
Similar Profiles
James TangJames Tang
Meteorology Representative at Earth Science Student Society - UnimelbMeteorology Representative at Earth Science Student Society - Unimelb
Suyash Raj JammikuntaSuyash Raj Jammikunta
Work Study Student at 2nd Year Student at IIT Chennai in Data ScienceWork Study Student at 2nd Year Student at IIT Chennai in Data Science
Rajan Kartikeyan SahadevanRajan Kartikeyan Sahadevan
College Student at UG student pursuing B.A.Economics degree in Kumaraguru College of Liberal Arts and ScienceCollege Student at UG student pursuing B.A.Economics degree in Kumaraguru College of Liberal Arts and Science
Steven FosterSteven Foster
Guest Experience Agent at AutoCamp Hospitality GroupGuest Experience Agent at AutoCamp Hospitality Group
Jennifer SegersJennifer Segers
Custodial Maintenance Worker at Department of the Interior and Local GovernmentCustodial Maintenance Worker at Department of the Interior and Local Government