Bipin K. Bhatta
Levittown,NY
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
24
24
years of professional experience
1
1
Certification
Work History
HR Manager/Senior Human Resource Manager
McDonald's UAE (Emirates Fast Food Co. LLC)
Dubai, UAE
07.2019 - 07.2024
- Managed recruitment processes to attract and retain top talent within organization.
- Implemented performance management systems to consistently assess employee contributions.
- Conducted employee relations initiatives, fostering positive workplace culture.
- Facilitated compliance with labor laws and organizational policies across departments.
- Oversaw competitive compensation and benefits administration for staff.
- Collaborated with management on strategic HR planning and workforce development.
- Led implementation of new HRIS system, enhancing data collection efficiency.
- Investigated complaints of discrimination or harassment, ensuring prompt resolution.
Area Mgr/ Ops Consultant/ Senior Ops Consultant
McDonald's UAE (Emirates Fast Food Co. LLC)
Dubai, UAE
08.2009 - 06.2019
- Analyzed operational processes, identifying areas for efficiency improvement.
- Collaborated with teams to streamline food service operations and implement best practices.
- Conducted regular audits to ensure compliance with company policies.
- Managed daily operations across multiple locations, ensuring consistent service quality.
- Oversaw staff training initiatives, enhancing team performance and efficiency.
- Developed strategies for cost reduction and improved customer service levels.
- Led safety initiatives, promoting a secure work environment for employees.
- Coordinated inventory management and supply chain processes for efficient operation.
Assistant Mgr./ Restaurant General Manager
McDonald's UAE (Emirates Fast Food Co. LLC)
DUBAI, UAE
08.2000 - 07.2009
- Directed daily restaurant operations to ensure efficient service and customer satisfaction.
- Supervised staff training on food safety, sanitation, and customer service standards.
- Managed inventory systems, ordering supplies to maintain optimal stock levels.
- Coordinated staff schedules to maximize coverage during peak times.
- Enforced health and safety regulations to maintain compliance and operational integrity.
- Resolved customer complaints swiftly to uphold positive dining experiences.
- Implemented training programs to improve team performance and operational efficiency.
- Conducted performance reviews to identify development opportunities for employees.
Education
Bachelor of Arts - Humanities
Tribhuvan University
Kirtipur, Nepal06-2002
High School Diploma -
Dullav Higher Secondary School
Gorkha, Nepal05-1999
Skills
- HR management
- Performance management
- HRIS implementation
- Employee relations
- Decision making
- Operational efficiency
- Quality assurance
- Cost reduction strategies
Affiliations
- Loves cycling
- Involve in community services and charity drive
Accomplishments
- McDonald's President Award Winner -2022
- Restaurant manager of the year 2007
- Successfully implemented and managed "SAP Success Factor" in McDonald's UAE
- Project lead for "Workplace by META" in McDonald's UAE
Certification
- CIPD, HR Fundamentals -Training Course, Oct-2019, CIPD Middle East Office, Dubai
- Facilitating Exceptional Training, Jun-2019, McDonald's Hamburger University Dubai
- New Consultant Development Program, Nov-2014 to Apr-2015, McDonald's Hamburger University Dubai
- Operations Consultants Course, Oct-2010, McDonald's Hamburger University Dubai
- Business Leadership Practices Course, May - 2008, McDonald's Hamburger University Dubai
- Restaurant Leadership Practices Course, Jan - 2007, McDonald's Hamburger University Dubai
Workshop and Seminars:
- Project Management Workshop, Dec-2023, L&D Center McDonald's UAE
- Standards of Business Conduct Workshop, Jan-2017
- P-Skills, Dec-2014, L&D Center McDonald's UAE
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional
References
References available upon request.
Timeline
HR Manager/Senior Human Resource Manager
McDonald's UAE (Emirates Fast Food Co. LLC)
07.2019 - 07.2024
Area Mgr/ Ops Consultant/ Senior Ops Consultant
McDonald's UAE (Emirates Fast Food Co. LLC)
08.2009 - 06.2019
Assistant Mgr./ Restaurant General Manager
McDonald's UAE (Emirates Fast Food Co. LLC)
08.2000 - 07.2009
Bachelor of Arts - Humanities
Tribhuvan University
High School Diploma -
Dullav Higher Secondary School