Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Birdie Cosgrove

Birdie Cosgrove

Marietta,GA

Summary

Hardworking and reliable service worker with strong ability in multitasking. Offering dedication and kind demeanor. Highly organized, proactive and punctual with team-oriented mentality.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Marietta, GA
07.2023 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Customer Service Associate

Walgreens Boots Alliance
Marietta, GA
09.2022 - 07.2023
  • Promoted brand and marketing campaigns to create interest with customer.
  • Improved customer service wait times to mitigate complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.

Team Member

Taco Bell Restaurant
Marietta, GA
05.2021 - 07.2022
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Upheld high standards of productivity and quality in operations.

Education

High School Diploma -

Pope High School
Marietta, GA
05.2024

Skills

  • Working collaboratively
  • Communication
  • Microsoft Office
  • Customer service
  • Multitasking
  • Reliable and trustworthy
  • Work ethic
  • Conflict resolution

Languages

French
Limited

Accomplishments

  • Proficient in Classical Viola

Affiliations

  • Maintained Honor Role throughout High School
  • Actively performed and directed in several Drama Theater Productions

Timeline

Barista

Starbucks
07.2023 - Current

Customer Service Associate

Walgreens Boots Alliance
09.2022 - 07.2023

Team Member

Taco Bell Restaurant
05.2021 - 07.2022

High School Diploma -

Pope High School
Birdie Cosgrove