Bird John Calixte
USA
Summary
Driven and results-oriented professional with over 9 years of experience in boosting revenue, optimizing operations, and fostering strong client relationships. Skilled in data analysis, team leadership, and strategic planning, with proven success in streamlining processes and improving performance metrics. Passionate about motivating teams, exceeding goals, and delivering impactful results that drive business growth.
Overview
11
11
years of professional experience
Work History
Office Manager
HomeVestors America’s #1 Homebuyer
01.2022 - Current
- Managed and tracked a robust lead management system across five franchise locations, ensuring consistent categorization and timely follow-ups
- This streamlined process increased lead conversion rates and improved overall efficiency
- Produced 150–180 data reports monthly, empowering buyers with reliable market data to make informed purchasing decisions
- This led to a noticeable uptick in successful acquisitions
- Designed Excel-based systems to track monthly appointments and acquisitions, enabling data-driven decisions that resulted in a 40% improvement in from 2022 metrics
- Conducted detailed market analyses to set competitive sales prices, directly contributing to increased sales velocity and reduced time on the market for listings
- Supervised and trained the coordinator, establishing standard operating procedures that ensured smooth operations across departments
- Partnered with wholesalers and executive leadership to explore new acquisition opportunities, directly driving franchise revenue growth
- Handled 250–300 calls monthly, creating a structured process for responding to inquiries and scheduling appointments
- This enhanced customer satisfaction and ensured lead retention
- Updated Salesforce lead data and implemented detailed tracking systems, reducing errors and improving sales team performance
- Educated homeowners on the selling process, establishing trust and increasing the company’s reputation, which led to higher lead referrals and retention
- Collaborated with title companies to ensure all seller files were organized and transactions proceeded without delays, contributing to faster deal closures
- Focused on high priority leads and effectively scheduled executive buy calls, resulting in increased acquisitions and higher ROI
General Manager
TBC Corporation
01.2014 - 12.2021
- Increased branch profitability by 20% year-over-year by optimizing inventory management, reducing expenses, and implementing cost-saving measures
- Conducted weekly KPI reviews and individual performance analyses, identifying improvement opportunities that boosted team productivity and overall branch success
- Established strong relationships with fleet account owners, leading to a 25% increase in repeat business and new account sign-ups
- Streamlined inventory audits and reconciliations, reducing discrepancies by 40% and improving supply chain accuracy
- Expanded the branch's client base by actively pursuing new fleet accounts, which contributed to a 10% growth in annual revenue
- Collaborated with district managers on budget management and profit-and-loss analysis, implementing strategies that controlled costs and improved the bottom line
- Consistently generated $550,000–$600,000 in annual revenue, contributing to sustained company growth
- Focused on selling high-profit-margin products, increasing the branch’s GP percentage to over 50%
- Developed customized sales packages and financing options to meet client needs, reducing barriers to purchase and improving closing rates
- Shared best practices and provided training to team members, improving sales performance across the branch
- Contributed to branch growth by identifying and resolving operational bottlenecks, improving service delivery and client satisfaction
- Organized monthly sales performance meetings, introducing actionable strategies that enhanced overall team productivity
- Consistently ranked as a top performer in the branch, driving revenue growth through exceptional sales techniques and customer engagement
Education
Automotive Service Technology - Automotive
Palm Beach State College
Lake Worth, FL06-2015
High School Diploma -
Atlantic High School
06-2013
Skills
- Data Analysis
- Project Management
- Software Proficiency
- Operational Scheduling
- Resource Allocation
- Leadership
- Team Management
- Strategic Planning
- Execution
- Organizational Skills
- Deadline Orientation
- Stakeholder Relationship Management
- Investment Analysis
- Market Analysis
- Performance Tracking
- Reporting
- Proactive Contribution
- Marketing
- Campaign Planning
- Office administration
- Organizational skills
- Office management
- Customer service
Timeline
Office Manager
HomeVestors America’s #1 Homebuyer
01.2022 - Current
General Manager
TBC Corporation
01.2014 - 12.2021
Automotive Service Technology - Automotive
Palm Beach State College
High School Diploma -
Atlantic High School
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