Birdnita J. Dancy
Compton,CA
Summary
Professional office administrative support with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant
City Of Compton
05.2024 - 07.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling over 100 incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure 100% accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Caregiver
In Home Supportive Services
05.2011 - 01.2023
- Personal Healthcare Assistant
- Helped 50 Clients manage and pay bills
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Provided transportation to doctor's appointments via wheelchair/walker to and from rehabilitation and daily activities, grocery stores, salons, and barbershops
Receptionist
Adda/Paul Safran Senior Housing
08.2018 - 12.2018
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported company correspondence by drafting and distributing memos and emails.
- Collected cash, debit/credit card payments, processed transactions and updated relevant records.
- Helped office staff prepare reports and presentations for internal or client-related use.
Staff Assistant
San Fernando Valley Community Mental Health Clinic
01.2017 - 08.2018
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Managed extensive calendar scheduling for department leaders, ensuring timely attendance to important engagements.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
- Prepared professional correspondence on behalf of supervisors, maintaining clear communication with external stakeholders.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Associate of Applied Science - Diagnostic Medical Songraphy
Cypress College
Cypress, CA06.2028
Medical Billing/Coding Certificate -
Career Colleges of America
South Gate, CA06.2013
High School Diploma -
Dorsey High School
Los Angeles, CA06-2028
Skills
- Computer Savvy: Microsoft Word/Excel/PowerPoint/Outlook/Publisher
- Filing and Data Archiving
- Spreadsheet/Time Management
- Medical Insurance Verification
Clerical Support/Office Machine Operation
- Computerized medical Billing/Coding
- Sorting, Labeling and Scheduling
- Correspondence/Invoice Processing
- PPE Usage
Medical records management
Multi-line phone proficiency
Report analysis
Certification
- Basic Life Support Certification (BLS)
Timeline
Office Assistant
City Of Compton
05.2024 - 07.2024
Receptionist
Adda/Paul Safran Senior Housing
08.2018 - 12.2018
Staff Assistant
San Fernando Valley Community Mental Health Clinic
01.2017 - 08.2018
Caregiver
In Home Supportive Services
05.2011 - 01.2023
- Basic Life Support Certification (BLS)
Associate of Applied Science - Diagnostic Medical Songraphy
Cypress College
Medical Billing/Coding Certificate -
Career Colleges of America
High School Diploma -
Dorsey High School
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