Birhanu Faris

Dynamic leader with extensive experience at Central Gondar Zone Water and Energy, excelling in training and coaching while enhancing office efficiency. Proven track record in implementing innovative administrative processes and fostering teamwork, resulting in improved customer satisfaction and reduced operational costs. Expert in SharePoint and adept at problem-solving in high-pressure environments.

• I successfully accomplished sharepoint and power platform, doing many projects individually and in groups that made me more effective during the short term training.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• By using M-water, I organized the water supply schemes found in all villages of 19 Districts resulting in a 9% increase in water supply schemes management.
• I successfully accomplished many water supply projects that was terminated for a long time.
• I have expanded the distribution of biogas energy digesters to each farmer's household, increasing it from 5 per year to 300 per year.
• I build strong and supportive stuff in my organization by coaching , mentoring, training and building trust between employees of the organization.
• Designed a new workflow to improve overall query performance.
• Participated in the committee of formulating Human resource laws and regulations as a member and team leader for 12 years based on the Regional constitution and civil servants proclamations that served for Amhara Region
• Train, monitor, supervise and Inspect the implementation of Human Resource laws and regulation across the Amhara Region.

• Sharepoint, Hasset IT Solution in Maryland - [dec, 1/2024- 30/2025 ]
• Power Apps, Hasset IT Solution in Maryland - [January, 1/2024- 30/2025 ]
• Power BI, Hasset IT Solution in Maryland - [February, 1/2024-may 30/2025 ]
• Power Outomate, Hasset IT Solution in Maryland - [March, 1/2024- 30/2025 ]
• Basic computer skill, ANRS Science, Technology, Information & Communication Commission - from march 28/2018-April 28/2018
• Business Process Reengineering Training - December, 2008 & February, 2014
• Customer Service Management Training - December 2008, June 2011 & February 2014
• Organizational Reform Training - February 2014

• I repeatedly receive annual recognition from the regional government. This acknowledgment is for my successful completion of water supply projects, my achievements in expanding biogas facilities from 5 to 300 annually, and my impactful human resource implementations, especially in providing recruitment opportunities for disabled individuals and women civil servants.
• Wherever I work, I am detail oriented and a strong performer and am praised every year.