Birk Wozniak
Providence,RI
Summary
Driven Property Manager and Maintenance Supervisor with a proven track record at MCA Commercial, adept in maintenance coordination and tenant relations. Excelled in enhancing property functionality and tenant satisfaction, leveraging skills in vendor management and customer service. Successfully led new construction projects and implemented maintenance scheduling, demonstrating adaptability and a focus on results. Well-qualified Property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, tenants and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Property Manager
MCA Commercial
10.2021 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with Subs on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Involved in progression of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated appointments to show marketed properties.
- Responded to Common Area Maintenance (CAM) inquiries.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Bar Manager
Tiny Bar PVD
05.2021 - 01.2024
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Calibrated systems of service to promote maximum efficiency and output.
- Charged with maintenance of overall property and equipment
- Took lead on design and construction of outdoor bar and 950sf glass enclosure.
Education
Bachelor of Arts - Theatre Arts
University of Rhode Island
Kingston, RI05.2012
Skills
- Tenant relations
- Vendor Management
- Adaptable
- New Construction
- Customer service-focused
- Multi-family property management
- Commercial property management
- Maintenance knowledge
- Building operations
- Contract Negotiation
- Bar Management
- Team Leadership
Timeline
Property Manager
MCA Commercial
10.2021 - Current
Bar Manager
Tiny Bar PVD
05.2021 - 01.2024
Bachelor of Arts - Theatre Arts
University of Rhode Island
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