Birtha Moore
Stone Mountain,GA
Summary
Accomplished Food Service Manager and Culinary Arts Instructor with a proven track record at MTC Atlanta Job Corps, specializing in staff supervision and safe food handling. Expert in fostering team communication and enhancing customer service, leading to significant improvements in food safety standards and operational efficiency. Skilled in nutrition knowledge and quality control, ensuring top-notch dining experiences.
Overview
28
28
years of professional experience
Work History
Food Service Manager
MTC Los Angeles Job Corps
12.2018 - 04.2024
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Food Service Manager
MTC Atlanta Job Corps
08.2010 - 08.2018
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Oversaw training of more than 6-11 team members.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Collaborated with other departments to coordinate events and promotions.
Culinary Arts Instructor
MTC Atlanta Job Corps
08.1996 - 08.2010
- Taught basic cooking skills during both one-on-one and group classes.
- Established standards for instructors in training and classroom management.
- Designed hands-on lesson plans for up to 25 students every semester.
- Taught culinary theory and practice in collaborative environment, focusing on food production, food safety and restaurant operations.
- Organized field trips to local farms or markets for a better understanding of ingredient origins, fostering an appreciation for quality produce.
- Empowered students to create original recipes by fostering creativity and encouraging experimentation with ingredients.
- Fostered positive learning environment by developing curriculum and instructional support that targeted and engaged students.
- Supervised students in kitchen lab setting to maintain safety and efficiency targets.
- Provided guidance on resume writing and interview techniques, helping students secure employment upon graduation from the program.
- Cultivated a positive classroom atmosphere conducive to learning through clear communication, respectful interactions, and active listening techniques.
- Assisted students in preparing for culinary competitions, resulting in numerous awards and recognition at the regional level.
- Collaborated with school administration to secure funding for equipment upgrades, enhancing the quality of education provided.
- Promoted a safe and hygienic kitchen environment by enforcing strict sanitation guidelines and proper food handling practices.
Education
High School Diploma -
Minor High School
Forestdale, ALNo Degree - Hospitality And Business
Central Texas College
Killeen, TXSkills
- Customer Service
- Staff Supervision
- Food presentation
- Nutrition knowledge
- Quality Control
- Food Preparation
- Catering Coordination
- Equipment management
- Ordering Supplies
- Health Inspections
- Regulatory Compliance
- Safe Food Handling
Affiliations
- United States Military-16 year Food Service Specialist
Timeline
Food Service Manager
MTC Los Angeles Job Corps
12.2018 - 04.2024
Food Service Manager
MTC Atlanta Job Corps
08.2010 - 08.2018
Culinary Arts Instructor
MTC Atlanta Job Corps
08.1996 - 08.2010
High School Diploma -
Minor High School
No Degree - Hospitality And Business
Central Texas College
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