Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bisa Defillo-Stukes

Conroe

Summary


Finance professional with extensive experience in accounts management and credit control. Known for streamlining payment processes, resolving discrepancies, and maintaining accurate financial records. Strong collaborator focused on team success and dependable in adapting to changing business needs, ensuring efficient operations. General knowledge of proficient Microsoft Word and Excel, collection data base, data entry and database management, with strong computer skills while typing 40 wpm with 10-key skills. Excellent written, verbal and interpersonal communicator, strong organizational skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Accounts Receivable Specialist

deugro group
05.2024 - Current
  • Account Receivable Specialist daily duties.
  • Collect and maintain over 250 accounts for 5 different branches.
  • Upload ach payments , and post daily payments from daily ach payments and checks received from Coupa for 5 different branches.
  • Reverse and submit credit notes.
  • Work closely with Accounts Payable and Analysis Controller manager.
  • Work closely with President , Branch Manager and Project Managers ,operation and billing team.
  • Knowledgeable working with Exact , Cargowise, Coupa and BI software on daily basis .
  • Taking new applications and run Experian credit report for new customers verify references send for Approval to finance manager and credit limit .
  • Add daily notes to PowerBI and upload excel sheet daily .
  • Submit statements and invoices to customers.
  • Communication through emails with customers.
  • Make collection calls as needed.
  • Build payment plans with customers on past due accounts.
  • Complete vendor forms.
  • Upload invoice/s and check portals on daily basis for payments, disputes and missing invoices.
  • Portals, CTSI, Arabi, INVOICES, CASS, TECHNIP , TGI, Paymode and US bank , SAP, Exxon and Kewit , GE , IOL/ Siemens , and Air Product portal.
  • Submitted excel spreadsheets to management team for review.
  • Responsible for AR netting on daily basis in Coupa.
  • Reconcile customer accounts for inaccurate payments .
  • Approve credit notes, amend payment dates on invoices , in Cargowise for 5 branches.
  • Work closely with MDM team to make necessary changes in Cargowise to customer accounts with finance manager approval.

Account Receviable Specialist/ A/R

Omni Logistics LLC
05.2021 - 05.2024
  • Post Ach ,Checks,and Credit Cards on daily basics
  • Responsible for current and past due account
  • Responsible to collect and maintain 500.
  • Post payments, CB ACH and CB Lockbox Checks and Credit Card payments.
  • Communicate with customers on daily basis.
  • Pull daily aging reports.
  • Daily reports on excel spreadsheet.
  • Email SOA's and Invoices current and past due accounts on excel spreadsheet.
  • Programs, World Track and , Netsuites, Cargowise. EE, Forecasting , Creating Invoice , Delivery Invoices to customers and checking daily payment portals.
  • Completely Vendor Forms
  • Implementing Credit Holds on Past Due Accounts.
  • Collecting remittance and submit payments and fee's to approximate GL
  • Work close with Representatives , Other Station and AP Department to collect on accounts.

Office Manager/ Payroll Clerk Data Specialist

ResCare WFS/JOB1/NOLA Youth Works, City of New Orleans
03.2015 - 04.2021
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records. Collect background check and generate work permits for the youth.
  • Worked with Paychex and ADP assist with I-9, W4 and L4
  • Assist with over 1200 youth with payroll for the summer program.
  • Enter client and staff information into a data management system.
  • Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.
  • Allocated available resources to enable successful task performance.
  • Coordinated office staff activities to ensure maximum efficiency.
  • Coordinated internship program for 100 interns
  • Evaluated and manage staff performance.
  • Managed Youth Center operations including ordering supplies for processing.
  • Assist Youth with Enrollment with WIOA Application HIRE
  • Have access to LA WORKFORCE online services for case notes
  • Manage and order the WEX youth supportive services.

Senior Assistant Store Manager

Charming Charlie
09.2013 - 03.2015
  • Greet customers and ascertained what each customer wanted or needed.
  • Compute sales prices, totaled purchases and received and processed cash or credit payment.
  • Assign floor sets, mark downs and back stock merchandise.
  • Conduct interviews and training for new hires.
  • Perform payroll functions. KNOCOS, ADP and I-9
  • Ensure that the daily operations were executed.

Branch Manager

ASI Credit Union
05.2009 - 07.2013
  • Responsible for providing leadership, supervision and training to the teller staff as manager.
  • Assumed primary responsibility for all operational procedures related to teller operations. This procedure includes coin, currency, vaults and security.
  • Motivated and coach tellers to meet and exceed teller standards. Manage and account for information authorization in regards to customers' transactions.
  • Provided quality customer service by demonstrating extraordinary leadership approach for customer satisfaction.
  • Managed ongoing relationships servicing with current customers to maintain goodwill and gain additional business through the promotion and cross-selling of other established products and services as appropriate to the customer.
  • Approve loans, open accounts and fee's as needed.
  • Supervised the accuracy of loan information and the timely closing and funding of loans.
  • Worked with issuing and cashing savings bonds, check cashing, traveler's checks, cash advances, official checks IRA accounts and Bank Secrecy Act.
  • Maintain teller audits.
  • Perform payroll functions. ADP.

Loan Specialist/Billing Collector

Shell New Orleans Federal Credit Union
09.2001 - 04.2009
  • Assisted with the training of new hires including teller staff.
  • Participated in creating an exceptional customer experience by demonstrating leadership in service quality and customer satisfaction.
  • Maintained relationships by servicing customers to maintain goodwill and foster additional business through the promotions and cross-selling of other established products and services as appropriate to the customer.
  • Initiated consumer loan applications received by prospective loan customers.
  • Managed and perform collection activities for delinquent and past due accounts on checking, savings, loans and mortgages.
  • Also performed work out loans, skip payments, payment arrangements.
  • Maintain and update all 3 credit bureaus Equifax.
  • Acquired information to retrieve vehicle titles which includes research and filling paperwork with the Department of Motor Vehicle.
  • Worked with issuing and cashing savings bonds, check cashing, traveler's checks, cash advances, official checks IRA accounts and Bank Secrecy Act.
  • Maintain teller audits.

Owner/Manager

Scoops & Dripps, LLC
09.2007 - 09.2008
  • Responsible for the financial and physical structure of the business, which includes preparing monthly profit and lost statements, inventory documenting and balancing the books.
  • Managed and trained all employees.
  • Ensured implementation of the daily sales plan is carried out.
  • Coordinated marketing aspects of the business.

Cleaner (part-time)

Defillo Cleaning Services
01.2000 - 08.2005
  • Clean move out apartments and dealerships.
  • Responsible for dust, mop and windows.
  • Remove and replace garbage and bags.
  • Replace bathroom essentials.
  • Clean windows.
  • Dust furniture.

Education

Certificate - Sales & Real Estate

Delgado Community College
New Orleans, LA
05.2021

Associate of Applied Science - Medical

Ultimate Medical Academy
Clearwater, FL
11.2015

Certificate - Loan Origination

Donaldson Real Estate School
Metairie, LA
05.2014

High School Diploma -

Joseph S. Clark Senior High School
New Orleans, LA
05-1991

Skills

  • ACH
  • Microsoft Office
  • Cash application
  • Accounts receivable
  • 10 key typing (10 years)
  • Bank Secrecy Act
  • Data entry (10 years)
  • Microsoft Word
  • Banking
  • SAP
  • IOS
  • Computer skills
  • 10 Key Data Entry
  • Power BI
  • ERP systems
  • NetSuite
  • Journal entries
  • Microsoft Excel
  • Logistics
  • Management
  • Retail sales
  • Teamwork
  • Microsoft Outlook
  • Customer service problem-solving
  • Data collection
  • Windows
  • Organizational skills
  • Account reconciliation

Certification

  • Real Estate Sales Agent, Present
  • CPR Certification
  • Texas Alcoholic Beverage Commission- Exp. 7/2027
  • Tax Prepare- PTIN
  • Texas Notary


Timeline

Accounts Receivable Specialist

deugro group
05.2024 - Current

Account Receviable Specialist/ A/R

Omni Logistics LLC
05.2021 - 05.2024

Office Manager/ Payroll Clerk Data Specialist

ResCare WFS/JOB1/NOLA Youth Works, City of New Orleans
03.2015 - 04.2021

Senior Assistant Store Manager

Charming Charlie
09.2013 - 03.2015

Branch Manager

ASI Credit Union
05.2009 - 07.2013

Owner/Manager

Scoops & Dripps, LLC
09.2007 - 09.2008

Loan Specialist/Billing Collector

Shell New Orleans Federal Credit Union
09.2001 - 04.2009

Cleaner (part-time)

Defillo Cleaning Services
01.2000 - 08.2005

Certificate - Sales & Real Estate

Delgado Community College

Associate of Applied Science - Medical

Ultimate Medical Academy

Certificate - Loan Origination

Donaldson Real Estate School

High School Diploma -

Joseph S. Clark Senior High School

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