Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Bisa Feratovic

Bisa Feratovic

Brooklyn,NY

Summary

Detail-oriented Household Manager eager to contribute value and offer exceptional leadership and planning abilities through 10 years of related experience. Personable and focused with a passion for cleaning and organization to simplify family's lifestyles. Support educational, entertainment and home requirements with a knack for juggling multiple priorities and delivering service with a smile. Responsive, dependable and vigilant with highly protective nature. Experienced in problem solving and adapting to suit a wide range of personalities.

Overview

11
11
years of professional experience

Work History

Nanny/Household Manager

Lynn Family
02.2019 - Current

Boy Age 7 months

  • Managed all intake and discharge paperwork and procedures for residents.
  • Maintained positive living environment
  • Preparing meals and handling chores and provided constructive feedback.
  • Scheduled appointments for medical, dental and self-care needs.
  • Managed financial operations for household.
  • Coordinated meals for all family members with focus on catering to dietary restrictions.
  • Performed cleaning and organization duties as needed.
  • Engaged with children on individual basis to build positive relationships.
  • Provided developmentally appropriate activities for children.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Encouraged children to be understanding and patient with others.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Transported children to and from activities using personal or family vehicle.
  • Monitored children's play activities to verify safety.
  • Performed cleaning and organization duties.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Assisted residents with daily hygiene and living tasks.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Nanny/house Manager

Putnam Family
12.2017 - 02.2019

Boy 6 months

  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Verified cleanliness and organization of storage areas and carts.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Daily housekeeping.
  • Grocery shopping, Meal Prep.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Provided employee with transportation when needed.
  • Ran daily errands.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with light housekeeping duties as well as running errands.
  • Engaged with children on age-appropriate level.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Monitored children's play activities to verify safety.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Taught children basic life skills, manners and personal hygiene.
  • Assisted residents with daily hygiene and living tasks.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.

Nanny/House Manager

Swartz Family
10.2015 - 05.2017

Girl Age 1 Girl Age 3

  • Safely transported children to and from school, medical appointments and extra-curricular activities.
  • Engaged with children on individual basis to build positive relationships.
  • Established and maintained safe play environment for children.
  • Provided developmentally appropriate activities for children.
  • Helped children complete homework assignments and school projects.
  • Made healthy snacks and meals for 2 children.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Managed household staff while parents were away.
  • Communicated with parents about daily activities and behaviors.
  • Assisted with light housekeeping duties as well as running errands.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Engaged with children on age-appropriate level.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supervised children on playground to help develop physical and social skills.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Taught children basic life skills, manners and personal hygiene.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Transported children to and from activities using personal or family vehicle.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Recruited, hired and trained housekeeping staff to maintain competent workforce.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Assisted residents with daily hygiene and living tasks.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Infant Nanny

Kohen Family
09.2012 - 10.2015

Boy Age 6 months

  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Monitored children's play activities to verify safety.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Helped children complete homework assignments and school projects.
  • Safely transported children to and from school, medical appointments and extra-curricular activities.
  • Traveled with families to care for children when needed.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Communicated with parents about daily activities and behaviors.
  • Promoted language development skills through reading and storytelling.
  • Engaged in after-school activities including sport practice and homework.
  • Daily Housekeeping, Cleaning up after children.
  • Family household laundry duties.
  • Daily meal prep for family, cooking dinners, preparing kids lunches etc.
  • Involved children in caring for household pets and chores.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.
  • Assisted with light housekeeping duties as well as running errands.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Taught children everyday skills and language.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.

Education

John Dewey High School
Brooklyn, NY
06.2004

Skills

  • Activities scheduling
  • Quality service
  • Excellent verbal and written communication skills
  • Expense coordination
  • Health and wellness experience
  • Nutrition management
  • Appointment Scheduling
  • Dedicated and careful—high level of accuracy and attention to detail
  • Pet care and maintenance
  • First Aid and CPR Certified with the American Heart
    Association
  • Housekeeping
  • Errands
  • Executive presentations
  • Employee hiring and retention
  • Meeting planning
  • Filing and data archiving
  • Travel Administration
  • Light Housekeeping
  • Child Supervision
  • Professional Babysitter
  • Cleaning and Sanitation
  • Excellent Driving Record
  • Grocery Shopping
  • Reliable Transportation
  • Valid Driver's License
  • Friendly
  • Meal Preparation
  • Valid Passport
  • Family Support
  • Cheerful and Energetic
  • Effective Team Leader
  • Housekeeping Abilities
  • Approachable
  • Safety Awareness
  • Childcare

Languages

Serbian
Professional Working
English
Professional Working

Timeline

Nanny/Household Manager

Lynn Family
02.2019 - Current

Nanny/house Manager

Putnam Family
12.2017 - 02.2019

Nanny/House Manager

Swartz Family
10.2015 - 05.2017

Infant Nanny

Kohen Family
09.2012 - 10.2015

John Dewey High School
Bisa Feratovic