Biscuit Yimenu
Washington
Summary
Organized and dependable candidate successful at managing multiple priorities with years of experience in document imaging and management systems. Positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Office Services Associate
Williams Lea Tag
01.2018 - Current
- The job duty involves providing The Office Services Associate position is responsible for providing general clerical office support to clients in a Law Firm setting. The support work includes doing large scale document photocopying, document scanning, document binding/assembly, doing quality control on completed jobs, fax services, receiving and distributing incoming mails and packages, preparing outgoing mail and packages for shipment using a courier service or USPS, UPS or FedEx as appropriate. The job also involves occasional hospitality services (setup/break down conference). Additionally, my job duty include answering phones, greeting clients and responding to their requests and inquiries, maintenance of copy machines.
Copy Center Customer Service Associate
Novitex Business Management System (Exela)
10.2017 - 01.2018
- The job duty involves providing general customer service to clients in a Law Firm setting which includes picking up and dropping off copy jobs from client offices, doing front desk duties at the copy center including answering phones, greeting clients and attending to their needs, doing paperwork and daily/monthly logs to keep track of all copy and print jobs. My job also includes doing occasional copy/print jobs, binding/assembly and preparing supplies for client projects.
Team Lead, Copy Center Customer Service Associate
Novitex Business Management System (Exela)
06.2011 - 10.2017
- Job responsibility entails serving as a lead project manager to ensure that all client needs are met to the clients’ satisfaction and per company and industry standards by utilizing available technology (software and hardware). Also, organizing work flow of copy center for timely completion of projects by prioritizing deadlines and assigning the appropriate staff for each project, this includes monitoring ongoing projects for compliance with clients’ instruction and for quality control. In addition, the duty includes operating and maintaining state-of-the-art mailing, copying, scanning, bindery and fax equipments; pick up and delivery copy jobs, mail, and parcels as needed to and from clients’ locations. Maintaining all necessary supplies by doing inventory and ordering as needed. Completing and documenting all necessary paperwork and job logs to ensure all billables are accounted for.
Sales Consultant/Associate
General Nutrition Center (GNC)
02.2011 - 05.2011
- Consulting customers on product information, maintaining store inventory, manage cash register activities.
Practical Nurse
Mollen Immunization Clinic
09.2010 - 12.2010
- Administering influenza and pneumonia vaccinations, explaining possible adverse reactions to patients, administering epinephrine when necessary, answering any questions that patients may have, doing daily inventory of available vaccines and medications, properly storing partial and full vaccine vials, properly discarding of used needles, and assisting patients in properly completing patient information and consent forms and documentation.
Student Practical Nurse
Washington Center for Aging, JB Johnson Nursing Center and Saint Thomas More Nursing facility
12.2008 - 08.2009
- Worked at the following facilities as a student Nurse under the general supervision of a registered nurse. While working as a Student Practical Nurse, my responsibilities included taking vital signs and doing patient care, wound care (cleaning wound, changing wound dressing, taking appropriate action to prevent pressure ulcer,), passing of medication, administering insulin, feeding patients through G-tube, catheter insertion, ostomy care, ambulate patients and doing all the associated paperwork for the patients that I was assigned to (patients assigned include those with mental health problems).
Lead Document Control Specialist
Merrill Corporation Document Management Services
01.2002 - 01.2008
- While working as a Lead document specialist, my job duties include organizing the work flow of production area to prioritize job orders to meet tight deadlines, determining man-hour required to complete jobs and to ensure shift is staffed appropriately, litigation copying using the different kinds of state-of-the-art copy machines (Xerox, Cannon, Kodak, OCÉ), Oversize copying, color copying, scanning (including 'quick capture' and/or 'image only' and Doculex, CD Burning), electronic document labeling (e-labeling), document assembly (binding including GBC, Velo, Deposition, Acco, Fastback/tape, tabbing, etc..), laser document labeling (can label 1500 to 2000 pages per hour depending on the document quality). The Quality control aspect of my job includes making sure that the client's instructions are followed to the fullest, and final checking. The working as an imaging specialist, I am responsible for scanning documents and creating files to store each document according to the client's needs. Additionally, my job responsibility demanded the use of Microsoft office software’s, MS Word, Excel, MS Access, Word Perfect, use of the internet. Use of variety of office machines including telephones and fax machine. Use variety of computerized imaging machines - copy machines, scanning machines, and labeling machines.
Education
Licensed Practical Nurse - Licensed Practical Nurse
VMT Education Center
Washington, DC10.2009
AS - Computer Science Technologies
University of The District of Columbia
Washington, DC05-2003
Skills
- Document preparation and imaging - photocopying, scanning, document reassembly
- Quality assessment of processed documents
- Workflow management and coordination and prioritizing tasks
- Mail processing, shipping, receiving and distribution
- Routine equipment upkeep
- Efficient time management
- Adherence to standards
- Inventory control for office supplies
- Experienced in Word, Excel, and Outlook
- Document imaging software proficiency (Law, Doculex, Ocev)
- Document archiving
- Effective troubleshooting skills
- Timely and dependable
- Proficient in maintaining confidentiality
Languages
Read and write English and Amharic (the official language of Ethiopia)
Interests and activities
Watching sports (soccer, football and some basketball), Reading books, listening to music, getting together with friends for some enlightening discussions.
Timeline
Office Services Associate
Williams Lea Tag
01.2018 - Current
Copy Center Customer Service Associate
Novitex Business Management System (Exela)
10.2017 - 01.2018
Team Lead, Copy Center Customer Service Associate
Novitex Business Management System (Exela)
06.2011 - 10.2017
Sales Consultant/Associate
General Nutrition Center (GNC)
02.2011 - 05.2011
Practical Nurse
Mollen Immunization Clinic
09.2010 - 12.2010
Student Practical Nurse
Washington Center for Aging, JB Johnson Nursing Center and Saint Thomas More Nursing facility
12.2008 - 08.2009
Lead Document Control Specialist
Merrill Corporation Document Management Services
01.2002 - 01.2008
Licensed Practical Nurse - Licensed Practical Nurse
VMT Education Center
AS - Computer Science Technologies
University of The District of Columbia