BISHAL BAGDASH
Elmhurst
Summary
Dedicated and experienced professional with a strong background in operation and marketing fields of banking industries. Demonstrated skills in customer service, sales, and marketing, with a proven ability to increase sales/services and provide excellent customer service. Adept at fostering positive relationships with customers and coworkers, contributing to team success and business growth.
Overview
6
6
years of professional experience
Work History
Store Team Manager
H-Mart
02.2024 - Current
- Providing exceptional customer service to ensure a positive shopping experience for all customers
- Managing store associates/cashiers operating cash registers, managing financial transactions, and balancing drawers
- Helping customers in finding the products they need and processing returns
- Management of online ordering platform and handling of pickup and delivery.
Marketing Officer
Sanima Bank
03.2021 - 11.2023
- Developed and implemented effective marketing strategies to drive business growth
- Collaborated with the sales team to maximize brand presence and increase sales
- Conducted market research to identify new growth opportunities and customer needs
- Managed promotional activities, including email campaigns, social media posts, and special events
- Created regular reports to track marketing campaign success and provided insights for future campaigns
Operation Incharge- CSD
Sanima Bank
12.2018 - 02.2021
- Monitoring and management of customer service department ensuring the smooth operation of bank account opening, tellers and marketing units.
- Compliance of legitimate documents of clients as per the banking act and policies.
- Soliciting the deposit customers for retail and SME portfolio through door to door marketing.
Education
Bachelor's - Business Administration (Major in Marketing)
Uniglobe College
PokharaSkills
- Excellent customer service skills
- Strong interpersonal and communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Detail-oriented and highly organized
- Ability to work in a fast-paced environment
- Knowledge of marketing strategies and market research techniques
Languages
English
Professional Working
Hindi
Professional Working
Nepali
Professional Working
Timeline
Store Team Manager
H-Mart
02.2024 - Current
Marketing Officer
Sanima Bank
03.2021 - 11.2023
Operation Incharge- CSD
Sanima Bank
12.2018 - 02.2021
Bachelor's - Business Administration (Major in Marketing)
Uniglobe College
Similar Profiles
Benjamin SikurBenjamin Sikur
Cashier at H-MartCashier at H-Mart
VANESSA ESCALONA DO SANTOSVANESSA ESCALONA DO SANTOS
Customer Service at H-MartCustomer Service at H-Mart
Wilmer HernandezWilmer Hernandez
Produce Manager at H-MartProduce Manager at H-Mart