Bishop Blakely
Cheney,WASHINGTON
Summary
A dynamic professional with a proven track record in athletic excellence at Eastern Washington University and exceptional customer service at Dollar Tree. Leveraging strong leadership, mental toughness, and adept customer relations skills, I excel in high-pressure environments. My approach combines rigorous self-discipline with a passion for teamwork, driving both personal and team achievements.
Overview
3
3
years of professional experience
Work History
Athlete
Eastern Washington University
08.2022 - Current
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
- Attended all practices, meetings, and workouts on time.
- Enhanced team cohesion by organizing and participating in team-building activities.
- Pioneered use of video analysis for performance enhancement, identifying and correcting technical flaws.
- Applied discipline and sense of responsibility toward all team and personal activities.
Customer Service Representative
Dollar Tree
07.2023 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Customer Service Representative
Stater Brothers Markets
06.2022 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements
- Connected with customers on a personable level to make them feel highly appreciated.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Arts - Applied Developmental Psychology/Minor in Coaching
Eastern Washington University
Cheney, WA11-2025
Skills
- Teamwork and cooperation
- Time management
- Strong work ethic
- Self-discipline
- Mental toughness
- Adaptable
- Customer relations
- Physical strength
- Weight training
- Sports enthusiast
- Athletic training and coaching
- Customer service
Languages
American Sign Language
Limited Working
Timeline
Customer Service Representative
Dollar Tree
07.2023 - 12.2024
Athlete
Eastern Washington University
08.2022 - Current
Customer Service Representative
Stater Brothers Markets
06.2022 - 09.2022
Bachelor of Arts - Applied Developmental Psychology/Minor in Coaching
Eastern Washington University
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