Bishop Johnson
Solutions Engineer - Software Sales (SaaS)
Oklahoma City,OK
Summary
Motivated Presales & Solutions Engineer with proven track record of building and growing sales territories in competitive environments. Passionate about all things technology, with an education in Full Stack Web Development from Southern Methodist University. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Solutions Engineer
Centerbase
3 2023 - Current
- Attained the highest 2024 Q1 attainment of 139% to quota as a lead solutions engineer in company history
- Delivered technical sales demonstrations to prospects and presented benefits and value of products.
- Worked with developers and engineers to realize technological solutions.
- Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
- Executed application database upgrades, backups and restore duties.
- Supervised deployments and provided troubleshooting and user support.
- Developed and delivered technical training designed to enable and educate legal software implementation partners.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Coordinated with customers and resolved all technical issues and prepared documents.
- Managed project scope, schedule, status and documentation.
- Designed and prepared technical presentations and recommended solutions for client issues.
- Maintained communication with internal stakeholders and provided mentorship to processes.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Designed and delivered product training for clients.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Analyzed data to coordinate installation of new systems or modification of existing systems.
- Coordinated efficient large-scale software deployments.
Presales Systems Engineer
Wallboard
07.2022 - 03.2023
- Delivered technical software sales presentations to prospects and presented benefits and value of products.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Managed technical integration, systems engineering program management, customer support and program management.
- Submitted booking forecasts, monthly highlights and CRM entries.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Created system design models and specifications to support system programmers and development teams.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Implemented networking and server changes to meet client budgets and needs.
- Integrated database and backup servers into enterprise systems.
Software Account Executive
Hotel Engine
11.2021 - 07.2022
- Attained 120% Percent-to-Quota (PTQ) in first month out of training as Account Executive
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Delivered targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Evaluated, assessed and recommended software products that would meet project requirements.
- Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
Account Executive
Wholesale Floor Supply
03.2020 - 01.2022
- Designed presentations to illustrate Construction Software usage, translating highly technical language into easily understood graphics and text.
- Built and strengthened relationships in the Texas commercial flooring market with new and existing accounts to drive revenue growth.
- Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Executed successful budget, talent and sales campaign development.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
Territory Manager
BSN Sports
04.2018 - 10.2019
- Tracked changing product lines to effectively meet dynamic market demands.
- Achieved sales goals, distribution targets and market share through proactive management of territory.
- Managed over 1300 accounts within Texas & Arizona territory.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Developed brand expansion initiatives, including sales, marketing, advertising campaign and P&L commitments.
- Developed and presented talks on available products and services that could meet current business needs.
- Established successful account relationships with the YMCA by building rapport and maintaining consistent communication.
Jr. Account Manager
Insurance Bureau Group
06.2015 - 07.2017
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Field Artillery
United States Marine Corps
06.2011 - 07.2013
- Worked closely with Infantry troops to accomplish fire control missions.
- Led a team of five Marines to ensure effective combat readiness.
- Global War on Terrorism Medal.
- Graduated at top 5% of Artillery school in Fort Sill, Oklahoma.
- Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders.
Education
Full Stack Web Development - Web Development
Southern Methodist University
Dallas, TX 09.2019 - 12.2019
B.A - Mass Communication
Stephen F. Austin State University
Nacogdoches, TX 08.2014 - 05.2017
Skills
CRM Management
Technical Analysis
Relationship Building and Management
Salesforce
SAP
Software Development
JavaScript
API Routing
Front End Development
Affiliations
Phi Delta Theta Fraternity
Timeline
Presales Systems Engineer
Wallboard
07.2022 - 03.2023
Software Account Executive
Hotel Engine
11.2021 - 07.2022
Account Executive
Wholesale Floor Supply
03.2020 - 01.2022
Full Stack Web Development - Web Development
Southern Methodist University
09.2019 - 12.2019
Territory Manager
BSN Sports
04.2018 - 10.2019
Jr. Account Manager
Insurance Bureau Group
06.2015 - 07.2017
B.A - Mass Communication
Stephen F. Austin State University
08.2014 - 05.2017
Field Artillery
United States Marine Corps
06.2011 - 07.2013
Solutions Engineer
Centerbase
3 2023 - Current