Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bishop Lister

Summary

Building Engineer/Facility Manager with over 9 years of expertise in equipment maintenance and restoration, specializing in complex installations to optimize performance levels. Demonstrates a hands-on approach to regulatory compliance and organizational output through comprehensive assessments. PMI certified, equipped with strong technical proficiency in network administration and building management within a data center environment. Known for exceptional work ethic, management skills, and in-depth knowledge of building engineering, complemented by effective customer service and vendor relations.

Overview

10
10
years of professional experience

Work History

Site Manager

Compass-Salute
01.2025 - Current
  • Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development
  • Financial administration of site activities and staff members, tracking budgets, payments, and pay cycles
  • Manage and oversee data center site services, resources, and deployment across the data center for the client
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiating corrective actions to ensure operational stability
  • Initiate and establish quality standards for the data center teams and manage those initiatives through to completion
  • Operate, monitor, maintain, and respond to abnormal facility system conditions
  • Conduct periodic inspections of building systems, such as HVAC electrical distribution, and maintain mechanical equipment rooms to ensure clean and safe conditions
  • Rapid response, investigation, and management of indoor emergencies and air quality complaints
  • Have a complete working knowledge of creating, closing, and tracking 'work requests' (WR)
  • Initiate or respond to work orders, follow up, and verify completion of work
  • Monitor performance/note deficiencies of service contractors and recommend changes as necessary
  • Manage multiple complex projects simultaneously
  • Interpret instructions furnished in written, oral, diagram, or schedule form
  • Excellent verbal and written communication skills to effectively respond to sensitive and complex issues
  • The ability to create compelling presentations and communicate with both internal and external customers
  • A demonstrated commitment to customer service for both coworkers and customers
  • Experience developing operating and maintenance standards and project tracking/management documents
  • The skill to provide oversight to team members for guidance and coaching
  • Experience working well under pressure with a proactive approach
  • Excellent attention to detail, strong organizational skills, and a willingness to accept new ideas and procedures
  • Experience using Microsoft Office tools like Excel, PowerPoint, and Word to create presentations and reports
  • Direct operations, technical, and engineering personnel to ensure established processes and procedures are followed
  • Perform, or oversee and manage the periodic audits of maintenance MOPs, equipment SOPs, and Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practice
  • Perform periodic audits of site Change Management activity to ensure the accuracy of information and quality of supporting documentation
  • Collect and report operating metrics for sites to track and monitor site performance and efficiency
  • Coordinate major activities among sites and track major outstanding issues to resolution
  • Provide input for and drive the development of client improvement solutions to include accurate descriptions, potential savings, and cost estimates
  • Develop operating standards, processes, procedures, rules, and regulations
  • Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics
  • Manage relationships with customers, property management, internal teams, and external stakeholders, where applicable and required

Lead Critical Engineer

JLL/CyrusOne
08.2022 - 01.2025
  • Coordinated building repair and construction projects, maintaining security and emergency response to provide preventive and corrective maintenance
  • Assessed HVAC, electrical units, and mechanical equipment to maintain functionality
  • Led the resolution of physical site issues, environmental damage, and hazardous spills
  • Operated facility cooling and electrical systems to support data center operations
  • Monitored contractor performance, working with vendors to meet regulatory and organizational physical specifications
  • Collaborated with Client to assist with server installation, removal, and other maintenance duties, repaired equipment and machinery, and performed maintenance according to updated industry standards
  • Managed and delegated responsibilities to 32 employees
  • Diagnosed and repaired mechanical issues according to industry standards
  • Assisted manager in developing equipment performance blueprints and Onelines
  • Resolved Safety/Equipment issues through the implementation of troubleshooting techniques
  • Observed safety protocols in the field to prevent injuries and accidents
  • Organized and implemented new assignments based on schematic diagrams
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures
  • Inspected alarm systems and BMS monitors to comply with fire, carbon monoxide, and other safety levels
  • Consult blueprints and repair manuals to complete high-quality repairs and restore optimal functionality
  • Proactively inspected chiller-generator equipment monthly to identify issues that could cause breakdowns quickly
  • Actualized strategic plans and managed equipment, lifecycles, and processes
  • Identified problems during daily work inspections and addressed concerns
  • Notified management about necessary repairs or professional service needs for building operating systems
  • Assessed system operations to identify potential areas requiring maintenance services
  • Followed instructions regarding duties and assignments for facility and machinery maintenance
  • Implemented new components, fixtures, and motor systems to increase power flow abilities
  • Specialized in fire riser/Vesda systems, completing inspections and detailed repairs to achieve operational efficiency
  • Completed assignments on time and under budget
  • Project management
  • Inspected alarm systems and Data Center monitors to comply with fire, carbon monoxide, and other safety levels

Building Engineer

CBRE-CyrusOne
08.2018 - 08.2022

Building Engineer

CBRE Global Investors LLC
08.2017 - 08.2018

Data Center Network Tech Engineer

Bank of America
08.2015 - 07.2017

Education

Business Management -

Grambling State University
Grambling, LA
05-1995

Bachelor of Science -

Central Arizona College
Casa Grande, AZ
05-1988

High School -

Tempe High School
Tempe, AZ
05-1987

Skills

  • Financial administration
  • Project management
  • Quality standards
  • Customer service
  • Team building
  • Regulatory compliance
  • Effective communication
  • Customer relationship management
  • Verbal and written communication
  • Team management
  • Analytical thinking
  • Communication skills

Timeline

Site Manager

Compass-Salute
01.2025 - Current

Lead Critical Engineer

JLL/CyrusOne
08.2022 - 01.2025

Building Engineer

CBRE-CyrusOne
08.2018 - 08.2022

Building Engineer

CBRE Global Investors LLC
08.2017 - 08.2018

Data Center Network Tech Engineer

Bank of America
08.2015 - 07.2017

Business Management -

Grambling State University

Bachelor of Science -

Central Arizona College

High School -

Tempe High School

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Bishop Lister