Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bisola Awaye

Palmdale,CA

Summary

Compassionate and dedicated social service professional with a strong background in case management, client advocacy, and community-based support. Experienced in working with individuals with developmental disabilities, serious mental illness, and co-occurring disorders. Skilled in service coordination, crisis intervention, and connecting clients with resources to enhance quality of life. Adept at maintaining compliance with state and federal regulations while fostering meaningful, person-centered care.

Overview

9
9
years of professional experience

Work History

Case Manager

Pacifica Hospital of the Valley
11.2019 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Assisted clients with serious mental illness and co-occurring disorders in navigating treatment and community services.
  • Collaborated with interdisciplinary teams to develop individualized service plans.
    Facilitated access to benefits, including Medicaid, Social Security, and housing support.
    Educated clients and families on available resources and provided problem-solving support.
    Ensured compliance with ethical and professional standards in all aspects of service delivery.

Clinical Social Work Intern

Safe Place For Youth
02.2025 - 08.2025
  • Collaborated with multidisciplinary teams to coordinate care, ensuring comprehensive services for each client.
  • Increased client engagement by tailoring therapeutic approaches to individual needs and strengths.
  • Continuously sought supervision and feedback from experienced colleagues to refine clinical skills and ensure quality care for clients.
  • Evaluated client progress regularly through ongoing assessment tools, adjusting treatment goals as needed for optimal outcomes.
  • Implemented behavioral modification interventions for clients struggling with substance abuse or other maladaptive behaviors.
  • Organized clinical documentation, treatment plans, and referrals.
  • Performed short-term therapy, provided education and responded to crisis situations.
  • Supported clients in crisis situations, providing immediate intervention and connecting them with necessary resources.
  • Streamlined case management processes, resulting in more efficient use of time and resources for both staff and clients.
  • Developed strong therapeutic alliances with clients, fostering trust and open communication to facilitate change.
  • Utilized cognitive-behavioral therapy techniques to help clients identify patterns of thinking that contributed to emotional distress.
  • Contributed to clinical team meetings, sharing insights on cases to inform treatment planning decisions.
  • Assisted clients in developing healthy coping strategies, promoting resilience and overall wellbeing.
  • Facilitated psychoeducational groups to empower clients and enhance their understanding of mental health issues.
  • Advocated for clients'' rights within various social service systems while working closely with community agencies.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
  • Conducted Number group counseling sessions each week.
  • Participated in clinical supervision to maintain professional development.

Social Worker 1

Kern County Department Of Human Services
10.2021 - 01.2023
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Advocated for client rights and services, resulting in increased access to necessary support and resources.

Service Coordinator

Vital Living
04.2016 - 10.2019
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Communicated with clients and service providers to provide updates on work progress.
  • Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
  • Managed and coordinated service teams to achieve successful completion of service projects.

Education

Master of Science - Medical Social Work

Walden University
Minneapolis, MN

Bachelor of Science - Social Work

Texas College
Tyler, TX
05.2018

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Case Management & Service Coordination
  • Client Advocacy & Support
  • Trauma-Informed & Culturally Competent Care
  • Crisis Intervention & Problem Resolution
  • Community Outreach & Resource Navigation
  • Strong Oral & Written Communication
  • Organizational & Time Management Skills
  • Computer Proficiency: Microsoft Word, Excel, Outlook, PowerPoint

Timeline

Clinical Social Work Intern

Safe Place For Youth
02.2025 - 08.2025

Social Worker 1

Kern County Department Of Human Services
10.2021 - 01.2023

Case Manager

Pacifica Hospital of the Valley
11.2019 - Current

Service Coordinator

Vital Living
04.2016 - 10.2019

Master of Science - Medical Social Work

Walden University

Bachelor of Science - Social Work

Texas College

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