Biswanath Saha

Highly Focused, Dedicated, Results-Oriented Project & Program Manager with 8+ years of proven experience in Project Management, People Management & Organizational Change Management Certified Project Director, PSPO-II, PSM-II, PSM-I, Lean Six Sigma White Belt Certified. Oracle Functional Architect, Workday Integration Lead with a proven record of Accomplishment in Managing and Delivering complex IT projects with exceeding Appreciations from all Clients.

Embarking on around Fifteen+ Years of IT Industry experience in Oracle Applications E-Biz, with extensive Implementation, Upgrade and Management experiences in Oracle Core HR, SSHR, Payroll, Advanced Benefits, iRecruitment, PMS, OTL, OLM and other modules, undertaking various projects following Agile/Scrum Software Development Framework to produce incremental functionality releases in smaller cycles.

• Outstanding Cross-Functional Leader with astounding ability to lead development of complex integrated Sprint Goals, Forecast & Plans and gain commitment from various Scrum Development Teams to realize “Done” increment.
• Have successfully led & launched customer-driven Oracle HR/Payroll customized products from the ground up, while managing all aspects of the product life cycle, for customers & organizations, while helping them with product envisioning, initiation, designing, architecture, and building.
• Accomplished HRIS professional with a proven track record for improving ERP functionality and user satisfaction. Have led many ERP and module implementations and provided excellent feedback to implementation team and management.
• Excellent Organizational Change Management Analysis skills – ability to track progress versus defined plan; identify and mitigate release-level risks; facilitate resolution of issues/conflicts; validate status
• Functional & Technical aptitude with strong problem-solving skills – ability to quickly identify, triage and facilitate remediate of release-level conflicts/issues.
• Over the years, have been a strong champion of the art of being an intersection of technology, design & business.
• Worked on Global Implementations and Managed teams internationally.
• Perform complex client and third-party vendor management in delivery of an integrated solution
• Monitor overall performance of team and services provided
• Participating in the evolution of work Intake and Demand management processes
• Strong Analytical skills and experience with implementation and management of metrics to measure and improve the quality of the releases.
• Strong Leadership Skills to drive teams towards successful delivery of release plans and that motivates team to achieve and maintain quality in a creative and effective manner.
• Ability to create “Done” increment from multiple working teams to accomplish Sprint goals/assignments and create team atmosphere.
• Worked with diverse and dynamic globally distributed teams across Sprints, producing an integrated increment for Stakeholder review and feedback before release.
• Define individual performance objectives and development plans and ensures alignment with Project and Practice/Departmental objectives.
• Align with HR to ensure career development for IT staff and progressive hiring practices to ensure diversity within the program.
• Ability to develop relationships with Oracle Financials and Oracle HR and Payroll end users and their Practice Head/Managers fostering confidence in my ability to deliver.
• Passion for achieving excellence in Process and Product, Quality and Reliability
• Proven Success and Accountability in leading and managing large scale Global Oracle EBS projects
• Strong understanding of Agile/Scrum, Scaled Scrum, Kanban framework and different software development life cycles such as waterfall (Iterative), etc.
• Make decisions regarding resource alignment/dedication and prioritization (people resources, dollars/funding, project criticality) and communicates rationale back to the business
• Ensure Clear and Concise expression of design decisions to development & business teams.
• Influence changes and system enhancements to business processes, policies, and infrastructure to deliver the most effective IT services
• Establish and Maintain key relationships with strategic software providers (ex. Oracle ERP, ADP, wM, RIS 1A etc.), ensuring market-leading frameworks are implemented with client's IT operating model (ITIL, PMI, etc.).
• Establish a culture of high performance, transparency and continuous improvement as it relates to the production support of BCG services and streamlining of the development pipeline
• Work with existing BCG IT functions to monitor, maintain and administer across the infrastructure stack (Development, QA, Staging, and Production).
• Expert in analyzing business processes, process re-engineering, and recommending solutions and implementing necessary solutions to insure automated functionality.
• Experience on Configuration Management, Change Management, Build Management, Release Management, and Administration of applications in database, front-end and client/server under Unix/NT/2000 platforms.
• Considerable work exposure on Team Foundation Server (for defect management), Visual Studio Source Control (to maintain different versions of configurations, source codes).
• Select and build strong cross-functional teams through formal training, diverse assignments, coaching, mentoring, and other team development techniques, along with regular individual and group meetings
• Strong negotiation, conflict resolution and influencing skills.
• Manage vendor relationships with key information systems and applications suppliers and contractors.
• Advice Senior and Higher management regarding application trends, Strategic Opportunities, Investments, and risks; assist in gathering requirements including ROI information to evaluate projects.
• Confirmed experience and business acumen to partner and collaborate with business stakeholders
• Effectively manage end user’s expectations with excellent verbal and written communication skills
• Extremely detail-oriented with respect to RFP, SoW, Associated Agreements, Design documentations and communications.
• The ability to interact professionally with a diverse group of users and subject matter experts within all levels of the company
• Continually seek opportunities to Increase Customer Satisfaction & Opportunities and deepen client relationships.

Duties & Responsibilities as Organizational Change Manager

• Design, develop and implement change management strategies and plans
• Supervises execution of activities related to organizational change management and end user readiness
• Manages resolution of potential organizational obstacles
• Communicates and educates the user community on administrative system progress, objectives, and requirements to include a means by which to evaluate and ensure organizational readiness
• Works with process teams to ensure that new design elements are being appropriately communicated to the organization and effectively incorporated into end user training content
• Perform/assess Stakeholder and change impact analysis identifying potential project impacts/risks
• Complete overall change management assessment
• Identify and anticipate organizational challenges and/or resistance; develop risk mitigation plans
• Spearhead initiatives to develop employees’ understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices
• Manage change management activities in the OCM Roadmap

Communication:

a) Guide Communication Team in working with process teams to ensure that new process and technology design elements are being appropriately communicated to the organization

b) Ensures consistent presentation of the project in all media, including presentations, demos, speeches, print, etc.

c) Coordinates the change network responsible for communicating the change into the organization (i.e. Extended Transition Team, Executive Communication Program)

d) Facilitate meetings, deliver presentations as required

Project Management Activities:

a) Develop and maintain a strong working relationship with the client at multiple levels

b) Ensures timely and high quality deliverables of the team

c) Assists with development detailed team work plan and integration of the Change Management plan into the overall project plan

d) Manages team to the plan and timeline

e) Identifies, tracks, reports and resolves issues

f) Works with other team leads to ensure integration across teams

g) Provides regular updates to Project Manager and other Stakeholders as requested

h) Assess skills and attributions of Transition Team

Led Cognizant’s first Middle-East footstep, implementing Oracle iRecruitment at Fertil (Abu Dhabi), one of the biggest manufacturers and suppliers of Urea, Fertilizers and other Food Products globally. This accomplishment reduced the main system complexities down from manual, around 30 offline systems to 5 (Oracle R12.1.3) for the back-office functions and standard versions of the operational systems by major business line. My leadership was integral in reducing operational costs through these and other initiatives by more than 10 million dollars.

• Certified Project Director (CPD)™, 2nd March 2020

GAQM-Global Association of Quality Management, Accredited by International Accreditation Organization

A Certified Project Director (CPD) has the proven ability to lead multiple, complex projects, programs and portfolios of work. They make high-level autonomous decisions and use initiative and judgement to navigate a diverse range of activities that span functions, organizations, regions and cultures.

Website: https://gaqm.org/certified_registry

Certificate#:G-97259

Score: 88%

• The Professional Scrum Product Owner™ level II (PSPO-II), 22nd March 2020

Scrum.org Certification tests are globally recognized as tools to examine, enhance, and certify Professional Scrum knowledge.

Professional Scrum Product Owner™ (PSPO) is a hands-on, activity-based course where students explore Professional Scrum and develop an understanding of the critical role that the Product Owner plays on the Scrum Team.

Website: https://www.scrum.org/certificates/518204

Certificate#:518204

Score: 90.8%

• Professional Scrum Master™ level II (PSM-II), 26th March 2020

Scrum.org Certification tests are globally recognized as tools to examine, enhance, and certify Professional Scrum knowledge.

Professional Scrum Master™ level II (PSM-II) assessment demonstrates the ability to apply the Scrum framework to solving advanced, complex problems in the real world. PSM II Certification is industry recognized as an indication of the advanced knowledge and abilities pertaining to Scrum and the role of the Scrum Master. PSM II have advanced Scrum knowledge, in-depth Scrum experience and have taken the Professional Scrum Master course prior to taking this assessment.

Website: https://www.scrum.org/certificates/519137

Certificate#:519137

Score: 86.3%

• Professional Scrum Master™ level I (PSM-I), 13th March 2020

Scrum.org Certification tests are globally recognized as tools to examine, enhance, and certify Professional Scrum knowledge.

Professional Scrum Master™ level I (PSM-I) is an interactive, activity-based course where students gain a strong understanding of Professional Scrum and the role of the Scrum Master.

Website: https://www.scrum.org/certificates/515948

Certificate#:515948

Score: 88.8%

• Certified Lean Six Sigma White Belt, 10th October 2020

Advanced Innovation Group Pro Excellence (AIGPE™) is a global independent Lean Six Sigma Credentialing Organization for professionals across industries and is officially recognized as an Accredited Provider of Continuing Professional Development (CPD) by the CPD Certification Services.

A Lean Six Sigma White Belt is an expert in the chosen area of the project and illustrates the ability to use the Seven Basic Tools of Quality such as the SIPOC, Pareto Analysis, Fishbone Diagram, the 5 Why Analysis, Check Sheets, Histogram, and Run Chart. Has an overview of the Define, Measure, Analyze, Improve, and Control (DMAIC) phases as defined by the AIGPE™ Lean Six Sigma White Belt Body of Knowledge.

Website: https://www.aigproexcellence.com/certifications/lean-six-sigma-certifications/white-belt-certification

Certificate#:ZSSWB121143507

Score: 97%