Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Bix Beghe

Bix Beghe

Los Angeles,CA

Summary

Experienced with vehicle management and guest services in high-paced environments. Utilizes effective communication and problem-solving skills to swiftly address client needs. Track record of maintaining safety and efficiency while delivering exceptional customer service.

Professional in hospitality and customer service, bringing valuable experience in valet operations. Proven ability to manage vehicle logistics smoothly and safely, while maintaining courteous and professional demeanor at all times. Known for strong teamwork and adaptability, consistently meeting and exceeding client expectations.

Knowledgeable Desired Position with strong background in providing exceptional customer service in high-paced environments. Successfully managed vehicle parking and retrieval operations, ensuring safety and satisfaction of clients. Demonstrated skill in efficient time management and effective communication, consistently enhancing guest experiences.

Professional with strong background in customer service and vehicle management. Skilled at providing exceptional service, ensuring customer satisfaction, and maintaining high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and keen ability to handle multiple tasks in fast-paced environment.

Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.

Overview

4
4
years of professional experience

Work History

Valet

Beverly Hills Hotel
01.2021 - 04.2024
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
  • Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
  • Issued and collected claim tickets and processed valet parking fees.
  • Logged and documented parked vehicle details for accurate records.
  • Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
  • Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Streamlined check-in process for vehicles, making it quicker and more efficient for guests.
  • Increased parking lot capacity by optimizing vehicle placement and maximizing space utilization.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Delivered above and beyond service to VIP guests at property.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Adapted quickly to high-pressure situations, ensuring seamless service during events and peak times.

Expo

Cafe Nell
09.2020 - 03.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.

Prep Cook

Portland Burger
01.2020 - 09.2020
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.

Server

Portland Burger
01.2020 - 09.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Line Cook

Portland Burger
01.2020 - 09.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.

Education

Agoura High School
Agoura Hills, CA

Skills

    Customer Service

    Experience with high caliber celebrity’s

    Can drive a manual transmission

    Easily adaptable to given situations

    Strong people skills

Timeline

Valet

Beverly Hills Hotel
01.2021 - 04.2024

Expo

Cafe Nell
09.2020 - 03.2021

Prep Cook

Portland Burger
01.2020 - 09.2020

Server

Portland Burger
01.2020 - 09.2020

Line Cook

Portland Burger
01.2020 - 09.2020

Agoura High School
Bix Beghe