Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Bizhan Shaban

Bizhan Shaban

Tonawanda

Summary

Results-driven CEO with a forward-thinking approach focused on achieving company success and driving competitive growth. Proven track record in building successful teams and effectively managing profitable operations. Eager to take charge and drive organizational growth. Skills in strategic planning, problem-solving, and communication, coupled with a deep understanding of business principles, project management, and team leadership. Collaborative by nature with a relentless work ethic. Excel at implementing strategic business plans, driving growth, and improving operations. Expertise in financial management and stakeholder relations enhance ability to lead effectively. Dedicated to building and leading talented and motivated individuals, fostering a collaborative environment that drives success. Dynamic individual with hands-on experience in management, adept at navigating challenges and strong problem-solving skills. Proactive approach to new tasks, coupled with adaptability, creativity, and a results-oriented mindset, enables meaningful contributions towards advancing organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

EVS Manager

Xanitos
01.2025 - Current
  • Enhanced communication channels between EVS staff members by introducing regular meetings focusing on process improvements.
  • Established performance metrics for staff evaluations, driving continuous improvement in service quality.
  • Planned, organized, directed and monitored work flow of Environmental Services staff.
  • Abode by and enforced department policies and procedures.
  • Promoted a culture centered around teamwork and collaboration which resulted in increased employee morale and productivity.
  • Covered extra shifts during employee absences.
  • Provided ongoing mentorship to team members, fostering professional growth opportunities within the organization.
  • Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
  • Conducted regular inspections of facility cleanliness, addressing any issues immediately to maintain optimal conditions.

CEO

Shaban Holding Corp.
08.2023 - 12.2024
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Reduced operational costs through strategic cost management initiatives.
  • Supported project management team for optimal performance.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Devised and presented business plans and forecasts to board of directors.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Monitored key business risks and established risk management procedures.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Cultivated company-wide culture of innovation and collaboration.
  • Managing three full time employees.
  • Reduced operation cost by 65% by eliminating interest rate and high insurance coverage.
  • Adding more than 35% net profit into expansion of the business

Director of Community Relations

RISE
02.2022 - 01.2025
  • Develop and implement community engagement strategies, manage communication channels, organize events and activities, facilitate connections, collect and analyze feedback, resolve conflicts, support community members, maintain partnerships, track and report metrics, advocate for the community, manage volunteers, budget management, stay informed, promote inclusivity and diversity.
  • Created scalable, rapid response and long-term grassroots engagement strategies.
  • Evaluated and recommended organizations, individuals and events through formal brand litmus test.
  • Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
  • Identified and cultivated strategic community relationships and executed events with area organizations.
  • Evaluated and recommended organizations, individuals and events through formal brand litmus test focused on identifying strategies.
  • Developed and executed quarterly rolling calendar of events.
  • Effectively managed all grant requirements, ensuring the successful support and integration of over 200 Afghan refugees in our community.
  • Also deeply invested in community development and have established partnerships with more than three non-profit organizations, along with a strong collaboration with the Erie County Department of Health (ECDH)

Supervisor

Janitronics
01.2023 - 12.2023
  • Supervising and managing over 15 accounts in western NY, conducting market research and analysis, assisting in daily operations, collaborating with cross-functional teams, creating reports and presentations, supporting training programs, planning and executing company events, contributing to marketing campaigns, participating in client meetings, analyzing financial data.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Created and managed project plans, timelines and budgets.

Private Investigator

Housing Opportunities
06.2018 - 12.2022
  • Conducting surveillance, gathering evidence, performing background checks, collaborating with investigators and legal professionals, maintaining records, keeping up-to-date with industry trends.
  • Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
  • Furthered criminal investigations by taking active interest on behalf of loved ones, businesses and other interested parties to uncover truth of unlawful activities.
  • Staked out locations to locate individuals and gather evidence of unlawful activities.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Conducted surveillance for up to 15 hours at time.
  • Investigated 213 cases per year.
  • Worked hours to pursue case leads and collect evidence, tenaciously completing case objectives with 87% success rate.

Care Plan Coordinator

Edison Home Health Care
11.2019 - 06.2022
  • Ensuring minor maintenance tasks are completed, upkeeping of external areas, maintaining safe conditions, adhering to health and safety procedures, managing fire signage and equipment, liaising with management, cleaning windows, dealing with customers, performing other duties as required.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Enhanced application of nursing and medical practices in alignment with laws and regulations.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
  • Worked with providers to define quality metrics and outcome reporting process.

Volunteer

Children's Mercy Hospitals & Clinics
07.2019 - 08.2019
  • Completing assigned duties, observing rules and safety regulations.
  • Administered surveys and analyzed data to assess the effectiveness of health interventions, informing future program planning and implementation.
  • Facilitated connections between community members and local support services, reducing barriers to care for those in need.
  • Advocated for policy changes at the local level that promoted equitable access to quality healthcare services for all residents.

Customer Service Representative

Cricket Wireless
01.2018 - 09.2018
  • Managing incoming phone calls, generating sales leads, assessing customer needs, building relationships, providing information, meeting sales targets, handling complaints, keeping records, following communication procedures.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved accounting, service and delivery concerns.
  • Created and maintained detailed database to develop promotional sales.

Education

Master of Finance - Finance

University At Buffalo
Buffalo, NY
09-2026

Bachelor of Science - Biology

University At Buffalo
Buffalo, NY
05-2022

Associate of Science - Natural Sciences

Erie Community College
05-2020

Skills

  • Organizational agility
  • Innovation management
  • Sustainable business models
  • Inspirational leadership
  • Industry partnership development
  • Planning and coordination
  • Financial Analysis
  • Negotiation
  • Health and safety
  • Operational efficiency
  • Incident investigation

Accomplishments

    With a strong background in project management, business, and community engagement, I have achieved success in diverse fields. As the Project Manager at RISE, I led the Afghan Grant initiative, consistently meeting all outlined objectives and delivering impactful results to aid Afghan refugees. My entrepreneurial spirit led me to establish a thriving car rental business, now generating over $200K annually, showcasing my ability to identify market needs and grow profitable ventures.

    In addition to my business achievements, I have built extensive relationships within the local community and collaborated with over three non-profit organizations, including a solid partnership with the Erie County Department of Health (ECDH). My academic foundation includes a Bachelor’s degree in Biology with a 3.5 GPA, and I am currently pursuing a Master’s degree in Finance to further enhance my analytical and financial expertise.

    I am also certified as a computer technician, adding a technical dimension to my skillset. My four years as a stock trader have honed my financial acumen, allowing me to effectively apply both long-term and short-term investment strategies.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • PMP - Project Management Professional
  • CAPM - Certified Associate in Project Management
  • Amazon Web Services DevOps Engineer - Professional
  • Certified Healthcare Environmental Services Technician (CHEST)

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Persian
Native or Bilingual
Hindi
Native or Bilingual
Dari
Native or Bilingual
Pashto
Professional Working

Timeline

EVS Manager

Xanitos
01.2025 - Current

CEO

Shaban Holding Corp.
08.2023 - 12.2024

Supervisor

Janitronics
01.2023 - 12.2023

Director of Community Relations

RISE
02.2022 - 01.2025

Care Plan Coordinator

Edison Home Health Care
11.2019 - 06.2022

Volunteer

Children's Mercy Hospitals & Clinics
07.2019 - 08.2019

Private Investigator

Housing Opportunities
06.2018 - 12.2022

Customer Service Representative

Cricket Wireless
01.2018 - 09.2018

Master of Finance - Finance

University At Buffalo

Bachelor of Science - Biology

University At Buffalo

Associate of Science - Natural Sciences

Erie Community College
Bizhan Shaban