Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Britton

Webster,Texas

Summary

Passionate, level-minded professional with 5 years experience, skilled in enhancing customer satisfaction, elevating client experience and exceeding sales goals through exceptional communication and problem-solving skills. Often commended on work ethic and interpersonal skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Support Specialist

Goodwill Of Houston
06.2024 - Current
  • Developed strong relationships with clients, resulting in repeat business and exceptional feedback.
  • Organized an optimized cleaning routine that increased closing efficiency by 25%, while maintaining building standards.
  • Promoted merchandise to increase customer purchase, contributing to meeting and exceeding sales goals.

Registered Behavior Technician

Aba Therapy
12.2023 - 06.2024
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

Lead Teacher

Ivy Kids Early Learning Center
01.2023 - 01.2024
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Promoted from floater to lead teacher in recognition of strong classroom management, impactful teaching abilities, and effective engagement.
  • Established strong and genuine connections with guardians through effective communication and understanding of their needs and concerns.

Education

High School Diploma -

Lamar Consolidated High School
Rosenberg, TX
05-2022

Skills

  • Problem-solving: Ability to quickly assess situations and implement successful solutions
  • Communication: Strong and impactful verbal and written communication skills
  • Sales: Proven record of influencing customer decisions and driving sales
  • Technology Proficiency: Comfortable with office software
  • Efficient Learner: Able to acquire new skills and knowledge with reliability

Certification

  • RBT certification BACB 2024
  • CPR certicertification

Timeline

Customer Support Specialist

Goodwill Of Houston
06.2024 - Current

Registered Behavior Technician

Aba Therapy
12.2023 - 06.2024

Lead Teacher

Ivy Kids Early Learning Center
01.2023 - 01.2024

High School Diploma -

Lamar Consolidated High School

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Breanna Britton