B. J. Dennison
Milford,Ohio
Summary
Hardworking technician with extensive experience servicing, troubleshooting and repairing equipment. Proficient in analyzing field incident data and reading schematic and blueprint drawings. Identifies problems and uses appropriate resources to find solutions. Expert Driver comfortable lifting up to 100 pounds, operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor
Gearsupply LLC
06.2023 - 10.2025
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw all daily operations and shipping and handling processes.
- Ordered supplies through various vendors including shipping and receiving companies, forklift repair, building repair and audio visual industry related equipment suppliers.
- Prepared all outgoing shipments such as building pallets for shipments and packing boxes for outgoing shipments.
- Performed troubleshooting to resolve issues with equipment, devices, speakers and stage lighting products.
- Repaired and tested all incoming and outgoing audio visual equipment and stage lighting.
- Used various hand tools, soldering iron, power tools and other testing equipment daily for testing purposes with audio visual equipment and stage lighting.
- Used forklift daily to load/unload trucks and retrieve equipment from storage racks.
- Completed quarterly and annual inventory cycle counts.
- Made facility repairs such as installing fixtures, assembling storage racks, replacing lighting and other various testing/photography equipment.
- Completed fire code inspection reports for annual township fire code safety inspections.
- Trained other team members on usage of testing equipment, forklift safety and general safety procedures.
- Created standard operation procedures for all other team members to use for their daily work flow.
- Consulted with customers on a one on one basis regarding which equipment would appropriately suit their needs at venues and churches.
CDL Delivery Driver
Smyth Automotive
03.2021 - 04.2023
- Delivered freight on a dedicated route each day to other company stores in the Tri-State area in a timely manner
- Maintained an excellent driving record while working on a time efficient daily schedule
- Daily operation of forklifts and electric pallet jacks
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
- Kept accurate logs of all deliveries and trips.
- Inspected vehicles' condition, supplies and equipment before and after trips
Jewelry Designer
Kirk & Company Jewelers
03.2019 - 03.2020
- Soldered, welded, and repaired customer pieces
- Experienced in creating jewelry with raw gold and silver by using acetylene torches, roll mill, laser welder, hand tools, and polishing equipment
- Developed unique piece designs for individual clients.
- Created pieces by hand for private customers or use as prototypes.
- Worked with gold, silver and platinum to produce high-quality pieces.
- Worked with precious and semi-precious stones and metals to create exceptional designs.
- Cleaned, polished and inspected metal items and jewelry pieces to assess durability and quality.
- Shaped and straightened twisted metal items to correct damage and restore ideal appearances.
- Designed rings, bracelets and earrings for business customers and private clients.
- Changed jewelry sizes, soldered pieces together and replaced broken clasps and mountings.
- Heated and shaped metal alloys to create high-quality works.
- Shaped metal materials using anvils, blocks and hand tools.
Field Service Technician
Kanawha Scales and Systems
07.2012 - 11.2018
- Performed on-site installation, routine maintenance and major repairs to weighing and measuring systems including laboratory, manufacturing, food grade and the transportation industries.
- Assisted in government testing for county auditors for multiple counties in Ohio.
- Completed ongoing training and career development programs to maintain testing credentials.
- Mentored and trained new employees on processes, flow and safety procedures.
- Handled telephone support calls to determine issues and provide solutions.
- Documented repair methods and maintenance processes to improve support analysis.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Operated hand tools and power equipment according to corporate safety procedures.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Analyzed equipment data to isolate and diagnose faults.
- Explained and demonstrated equipment operations to customer.
- Trained customers on equipment after installation.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
Education
Associates - Automotive Business Technology
Cincinnati State College
Cincinnati08.2003
Skills
- Customer Service
- Problem-Solving
- Skilled Forklift Operator
- Verbal and Written Communication
- Pallet Jack and Hand Truck Operation
- Documentation and Reporting
- Customer Relationships
- Efficiency and Time Management
- Quality Assurance
- Multiple Priorities Management
- Repair and Installation
- Electrical Troubleshooting
- Experienced in using ISO 9000 and ISO 17025 testing procedures
- Service Quality
- Inventory Management
- Reading Wiring Diagrams
- System Installation
- Prioritization and Time Management
- Troubleshooting and Repair
- Power Tools
- Training and Mentoring
- Taking Precise Measurements
- Troubleshooting and Diagnostics
Timeline
Warehouse Supervisor
Gearsupply LLC
06.2023 - 10.2025
CDL Delivery Driver
Smyth Automotive
03.2021 - 04.2023
Jewelry Designer
Kirk & Company Jewelers
03.2019 - 03.2020
Field Service Technician
Kanawha Scales and Systems
07.2012 - 11.2018
Associates - Automotive Business Technology
Cincinnati State College