Summary
Overview
Work History
Education
Skills
Interests
Timeline
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BJ Rosenberg

BJ Rosenberg

Urania,LA

Summary

Proactive Grocery Bagger with comprehensive experience in customer service and operational support. Skilled in maintaining cleanliness, managing inventory, and ensuring efficient checkout processes. Brings strong multitasking abilities and a commitment to fostering positive customer relations and community collaboration.

Overview

7
7
years of professional experience

Work History

Ambassador

Hartner Medical Center
02.2020 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.

Grocery Bagger

Mac's Fresh Market
09.2024 - Current
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Assisted cashiers with swift transactions for a streamlined checkout experience.
  • Supported store management in restocking shelves during slow periods, ensuring product availability for customers.

Head Custodian

Central Union Elementary
02.2018 - 02.2020
  • Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
  • Contributed to a positive school culture through professional interactions with students, staff, and visitors.
  • Checked in and stocked inventory throughout facility.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
  • Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
  • Collaborated with administrators to address specific facility needs during events or special projects.
  • Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
  • Completed routine floor stripping, sealing, and finishing.
  • Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.

Education

GED -

Central Louisiana Technical Community College
Jena, LA
01-2020

Skills

  • Patience and Tolerance
  • Grocery bagging skills
  • Returning carts
  • Cleanliness Maintenance

Interests

  • I like trying new recipes and food trends
  • Documenting and sharing travel experiences
  • Strategy Games
  • Electronics and PC Building

Timeline

Grocery Bagger

Mac's Fresh Market
09.2024 - Current

Ambassador

Hartner Medical Center
02.2020 - Current

Head Custodian

Central Union Elementary
02.2018 - 02.2020

GED -

Central Louisiana Technical Community College

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BJ Rosenberg