William York
Summary
Seeking an entry-level position in the tech industry where I can leverage my skills in IT support, network mangement, and customer service to contribute to the success of the organization.
Overview
21
21
years of professional experience
Work History
Director of Student Life and Summer Camps
Fork Union Military Academy
07.2021 - Current
- Led a team of staff members to ensure a safe and inclusive environment for students in the summer camp setting
- Developed and oversaw a budget for student life activities and summer camps, maximizing resources and providing a high-quality experience within financial constraints
- Collaborated with campus departments, community partners, and parents to coordinate logistics and promote participation in student life programming and summer camps
- Evaluated program effectiveness through feedback mechanisms and data analysis to continuously improve and tailor offerings to meet the needs of students and campers
Director of retreats and events
YMCA of Greater Charlotte
03.2018 - 11.2020
- Successfully planned and executed a variety of retreats and events for corporate clients, resulting in increased client satisfaction and repeat business
- Developed and managed event budgets, achieving cost savings through strategic negotiation with vendors and suppliers
- Implemented innovative marketing strategies to attract new clients and increase event attendance, resulting in improved revenue generation
Outdoor Adventure Director
YMCA of Greater Houston
08.2015 - 04.2018
- Managed the maintenance and inventory of all outdoor equipment and ensured the safety and proper use of gear by staff and participants
- Developed and executed risk management protocols to ensure the safety of all outdoor activities and programs
- Successfully promoted outdoor adventure programs through marketing efforts, resulting in increased participation and revenue
- Led a team of outdoor guides to create and implement new, exciting outdoor programs for all ages and skill levels
Officer
Collin County
09.2011 - 08.2015
- Develop and implement security protocols and procedures to ensure the safety and security of personnel and assets.
- Collaborate with law enforcement agencies and other organizations to coordinate responses to emergencies and critical incidents.
- Monitor surveillance systems and patrol premises to detect and deter threats to the organization.
- Train and educate staff on security best practices and emergency response procedures.
Site Supervisor
YMCA of Metropolitan Dallas
01.2004 - 04.2011
- Managed daily operations and ensured the smooth running of camp locations
- Enforced safety protocols and regulations to maintain a secure work environment
- Oversaw a team of counselors delegating tasks and monitoring progress
Education
MBA - Business with Marketing Concentration
Longwood University
Farmville, VA05-2024
BS - History with a minor in Spanish
Tarleton State University
Stephenville, TX06-2012
Skills
- Customer Relationship Management
- IT Help Desk Support
- Network Setup and Support
- Budget and Records Management
- Conference and Event Logistics
- Employee Training and Coaching
Software
HTML
CSS
JavaScript
Visual Basic
Timeline
Director of Student Life and Summer Camps
Fork Union Military Academy
07.2021 - Current
Director of retreats and events
YMCA of Greater Charlotte
03.2018 - 11.2020
Outdoor Adventure Director
YMCA of Greater Houston
08.2015 - 04.2018
Officer
Collin County
09.2011 - 08.2015
Site Supervisor
YMCA of Metropolitan Dallas
01.2004 - 04.2011
MBA - Business with Marketing Concentration
Longwood University
BS - History with a minor in Spanish
Tarleton State University
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