Summary
Overview
Work History
Education
Skills
Timeline
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Bill Jordan Lao

Mountlake Terrace,Washington

Summary

Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.

Overview

5
5
years of professional experience

Work History

Truck Driver

Arrive X
05.2023 - 10.2023
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Cook

MorningStar Assisted Living & Memory Care
02.2022 - 12.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Cook Supervisor

Vineyard Park At Bothell Landing
11.2020 - 08.2021
  • Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
  • Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
  • Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
  • Cultivated a positive work atmosphere through open communication channels between staff members, promoting teamwork and cooperation among colleagues.

Lead Cook

Bethany Northwest
06.2018 - 07.2019
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Education

High School Diploma -

Gaston High School
Gaston, OR
06.2011

Skills

  • Load Security
  • Cargo Handling
  • Transportation Safety
  • Commercial Driving
  • Cooking
  • Customer Service

Timeline

Truck Driver

Arrive X
05.2023 - 10.2023

Cook

MorningStar Assisted Living & Memory Care
02.2022 - 12.2022

Cook Supervisor

Vineyard Park At Bothell Landing
11.2020 - 08.2021

Lead Cook

Bethany Northwest
06.2018 - 07.2019

High School Diploma -

Gaston High School

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Bill Jordan Lao