Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bjorn Houtsma

Bellingham,WA

Summary

Developed strong customer service and teamwork skills within fast-paced movie theater environment. Demonstrated ability to handle high-pressure situations and resolve customer concerns effectively. Looking to transition into new field where these skills can be leveraged to create positive outcomes.

Overview

2
2
years of professional experience

Work History

Movie Theater Employee

Regal Cinemas
06.2023 - Current
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Worked with other staff members for smooth theater operations.
  • Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.
  • Provided exceptional customer service to promote positive movie-going experience.

Customer Support

Worship Artistry
11.2024 - 04.2025
  • Delivered seamless customer support by addressing technical issues, troubleshooting problems, and providing timely resolutions.
  • Led customer support initiatives, addressing any concerns or issues promptly while maintaining high levels of satisfaction among users.
  • Worked closely with customer support in resolving complex issues, ensuring complete satisfaction and fostering ongoing loyalty.
  • Collaborated with team members to share knowledge and develop best practices for customer support.
  • Streamlined customer support processes for improved efficiency and faster response times.

Education

High School Diploma -

Bellingham Highschool
Bellingham, WA

Skills

  • Strong work ethic
  • Excellent customer service
  • Cash handling proficiency
  • Cleanliness maintenance

Timeline

Customer Support

Worship Artistry
11.2024 - 04.2025

Movie Theater Employee

Regal Cinemas
06.2023 - Current

High School Diploma -

Bellingham Highschool

Similar Profiles

CREATE PROFILE