Zoey Nunez
Murrieta,CA
Summary
Focused Sales with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Preformed supervisory tasks, fast learner, able to take on multiple task at a time, experienced in customer service and building relationships with clients to better customer satisfaction.
Overview
8
8
years of professional experience
Work History
Admission Advisor
San Joaquin Valley College
2023.04 - 2024.03
- Maintain positive relationships with students, faculty, alumni, and administration.
- Identify and addressed concerns of incoming students and parents.
- Regularly meet with enrolled students to confirm success and identify problem areas.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Responded to customer calls and emails to answer questions about products and services.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Used software systems to input data regarding prospect students and current applicants.
- Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
Relationship Banker
Bank Of America
2022.06 - 2023.02
- Continually boosted branch revenue by consistently meeting all monthly and quarterly sales goals.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Provided customers with additional information regarding account services.
- Analyzed customers' financial information to deliver personalized account guidance.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Developed and implemented strategies to reduce risk and increase profitability.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Maintained accurate records of customer transactions in line with bank procedures.
- Answered telephone inquiries on checking and savings accounts, loans, lines of credit, and any other questions that involved there banking needs.
Inventory Specialist
Ross Distribution Center
2022.04 - 2022.06
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Utilized [Software] to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
Print & Marketing, Sales Tech, Cashier
Staples
2018.10 - 2022.04
- Produced high quality finished printed materials including brochures, flyers, four-color artwork and mailers.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Trained new hires in quality and productivity standards to maximize team effectiveness.
Sales Associate
Payless ShoeSource
2016.01 - 2017.06
- Tracked stock using company inventory management software.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Education
Bachelor of Science - Healthcare Management
San Joaquin Valley College
Visalia, CA03.2025
Associate of Science - Accounting And Business Administration
Mt. San Antonio College
Walnut, CA06.2021
High School Diploma -
San Dimas High School
San Dimas, CA06.2017
Skills
- Sales expertise
- Communication skills
- Exceptional customer service
- Excellent people skills
- Multi-tasking strength
- Time Management
- Data Documentation
- Customer Service
- Policy Interpretation
- Employee Coaching and Motivation
- Goal-oriented mindset
- Student Recruiting
Timeline
Admission Advisor
San Joaquin Valley College
2023.04 - 2024.03
Relationship Banker
Bank Of America
2022.06 - 2023.02
Inventory Specialist
Ross Distribution Center
2022.04 - 2022.06
Print & Marketing, Sales Tech, Cashier
Staples
2018.10 - 2022.04
Sales Associate
Payless ShoeSource
2016.01 - 2017.06
Bachelor of Science - Healthcare Management
San Joaquin Valley College
Associate of Science - Accounting And Business Administration
Mt. San Antonio College
High School Diploma -
San Dimas High School
Similar Profiles
Christy MouaChristy Moua
Registered Nursing Student at San Joaquin Valley CollegeRegistered Nursing Student at San Joaquin Valley College
Meggy RodriquezMeggy Rodriquez
Surgical Technology Program Director at San Joaquin Valley CollegeSurgical Technology Program Director at San Joaquin Valley College
Melody ReynoldsMelody Reynolds
MOA INSTRUCTOR at San Joaquin Valley CollegeMOA INSTRUCTOR at San Joaquin Valley College