B Karen Volkmar

• Streamlined inventory management by implementing an efficient organizational system.
• Collaborated with management to develop and implement store policies and procedures.
• Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
• Maintained detailed records of inventory levels, placing orders as needed to maintain optimal stock levels.
• Enhanced team productivity by providing ongoing training and mentoring to junior staff members.
• Coordinated schedules, ensuring adequate staffing for peak business periods.
• Assisted in the hiring process, interviewing prospective employees and making recommendations for hire.
• Resolved customer complaints effectively, promoting a positive shopping experience for all guests.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Processed incoming and outgoing mail and packages according to established procedures.
• Created and maintained detailed records of all office activities.
• Compiled and analyzed data to produce reports.
• Assisted with onboarding of new employees.
• Supported staff on special assignments and ad hoc projects.
• Monitored and tracked budgets and expenses.

Member of Westbrook Elks 19 years/volunteering

Member Big Brothers/Sisters program

Member of CSPAAA