Shannon Saxon

Reading and understanding planograms and successfully executing them to spec. Planning and delegating task to associates with some scheduling and just maintaining a fun and safe work environment.

• Developed and implemented merchandise strategies to increase sales.
• Created seasonal and promotional displays to maximize sales and profits.
• Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
• Managed store personnel in order to meet staffing requirements while staying within budget.
• Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
• Ensured that all merchandise was properly labeled according to company policy.
• Provided ongoing training for staff members on how best to utilize merchandise resources.
• Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
• Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
• Placed prices and descriptive signage to enhance displays and promote items.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved conflicts between team members in an effective manner.
• Maintained up-to-date knowledge of company products and services.
• Collaborated with management on developing strategic plans for achieving business goals.
• Analyzed data from surveys or feedback forms to identify opportunities for improvement.

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Ensured compliance with local health department regulations regarding food safety standards.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Conducted regular meetings with senior management team to review progress against established objectives.
• Assisted in the recruitment process by interviewing potential candidates for open positions.
• Performed routine audits of internal controls in order to maintain accuracy of financial records.
• Trained employees on duties, policies and procedures.
• Created schedules and monitored payroll to remain within budget.
• Supervised employees through planning, assignments, and direction.
• Recruited, trained and empowered employees to achieve key performance indicators.
• Tracked monthly sales to generate reports for business development planning.
• Administered employee discipline through verbal and written warnings.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Guided management and supervisory staff to promote smooth operations.
• Conducted employee evaluations to provide adequate feedback and recognize quality performance.